Rusty Miller | Page 12

While the staff are friendly, and service tends to be swift, I am always overcharged at this place. I’ve been told that I need repairs which aren’t necessary. I’m led to believe that this location takes swift, I am always overcharged at this place. I’ve been told that I need repairs which aren’t necessary. I’m led to believe that this location takes advantage of their customers. More

by JP Verified Customer Verified Customer

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Advisor very prompt and courteous. Facility very clean, all personnel knowledgeable. Only 1 question could not answer-when is GMC Corporate take care of the 2017 Yukon XL Denali transm Facility very clean, all personnel knowledgeable. Only 1 question could not answer-when is GMC Corporate take care of the 2017 Yukon XL Denali transmission issue—Class Action Suit has been filed, but those of us who have these issues are left to wonder if GMC is going to do right thing. Have always owned Denali, if these issues are not addressed by GMC—why buy anymore More

by bdodge1222 Verified Customer Verified Customer

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Fast and helpful. Always prompt and clear about what needs to be done and why. Always prompt and clear about what needs to be done and why. More

by Gkeosayian Verified Customer Verified Customer

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This was my 1st visit to Faulkner service dept. for my 2017 GMC Sierra. Russ the service advisor was professional and knowledgeable. I was kept informed of every step of my service. I really apprec for my 2017 GMC Sierra. Russ the service advisor was professional and knowledgeable. I was kept informed of every step of my service. I really appreciated text updates with video of my repairs. I also requested the cost of future repairs that are required to keep my truck in top running condition. The service technician was very helpful keeping me updated exactly what was being done. I have found my new happy place to get my truck serviced. I was very satisfied with every step of my truck repair. The next time I require service l will definitely ask for Russ and the mechanic that worked on my truck. They both knock it out of the park! Sincerely, Chris P.Sulpizio More

by christopherpsulpizio Verified Customer Verified Customer

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Called me said my truck was finished when I showed up it was still not running correctly took a whole week for them to fix it after wasting my time was still not running correctly took a whole week for them to fix it after wasting my time More

by charlie24 Verified Customer Verified Customer

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Professional, welcoming atmosphere with prompt and expert service. Thank you for helping me feeling valued. service. Thank you for helping me feeling valued. More

by SUDIE03 Verified Customer Verified Customer

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Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service dealership. Would recommend this dealership for buying and service More

by SDEANGELO33 Verified Customer Verified Customer

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Made an appointment to have an alignment done and the air-conditioning checked they took the car in right away, A few hours later, they called back said everything was fixed. We picked it up the same day air-conditioning checked they took the car in right away, A few hours later, they called back said everything was fixed. We picked it up the same day very pleased with everything. More

by BTAILBONE Verified Customer Verified Customer

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They did what they said they would do when they said they would do it. would do it. More

by RICK.BOVENKERK Verified Customer Verified Customer

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Rusty was very clear in explaining the diagnostic plan and what steps they would do to check out my car. When they found no issue they didn’t even charge me! Very trustworthy shop! and what steps they would do to check out my car. When they found no issue they didn’t even charge me! Very trustworthy shop! More

by WFRAZIER2 Verified Customer Verified Customer

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