Rusty Miller | Page 25
Service Advisor
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
257 Reviews
Write a Review257 Reviews of Rusty Miller
August 21, 2023
Fast service and great communication about repairs. They are accommodating and repairs are always done well. Comfortable environment to wait in also! They are accommodating and repairs are always done well. Comfortable environment to wait in also! More
Other Employees Tagged: Luis Jimenez , Tiffani Wynn
August 17, 2023
The rating is about the service dept not the dealership. As far as the dealership, not given all the info I should have been given. The service dept is five star. As far as the dealership, not given all the info I should have been given. The service dept is five star. More
Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez
August 14, 2023
Luis is great but the dealership management needs LOTS of work.... Needs better sourcing for parts & better loaner/rental options. work.... Needs better sourcing for parts & better loaner/rental options. More
Other Employees Tagged: John Simonelli, Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn
August 13, 2023
They diagnosed my issue and worked with my warranty to fix the problem. They also had great communication throughout the process and were very responsive to my questions. fix the problem. They also had great communication throughout the process and were very responsive to my questions. More
August 09, 2023
Great communication with excellent customer care skills. thanks for making the visit as easy as possible thanks for making the visit as easy as possible More
Other Employees Tagged: Luis Jimenez
August 01, 2023
Great quick service as always, the team is knowledgeable and friendly we have been coming here for years and friendly we have been coming here for years More
Other Employees Tagged: Leslie Hurst, Luis Jimenez
August 01, 2023
Went in for a complimentary lof and a brake noise from the front. Was told at first the brakes may be warranty due to the dealership putting aftermarket brakes on my truck and making noise 4 months later the front. Was told at first the brakes may be warranty due to the dealership putting aftermarket brakes on my truck and making noise 4 months later after purchase. They said they wanted to replace them with oem instead of aftermarket under warranty. And said it would be 850 to replace them. Then I asked if they could help me with it since they put the aftermarket brakes on in the first place when it was traded in and checked out. They dropped the price down to $500. I said ok to the brakes. Then I test drove the vehicle and the brakes where still squeaking. The technician then took the vehicle back on a test drive with me heard the noise then fixed the issue. The technician was very helpful in helping me understand why the brakes brakes would still be squeaking. Thought I wouldnt have to spend anything but pay for the tire rotation. Thought the dealership would understand there mistake. Of putting the aftermarket brakes on in the first place. More
Other Employees Tagged: Joey
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