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Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.

Rusty Miller | Page 24

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7
257 Reviews
4.7

257 Reviews

Write a Review

257 Reviews of Rusty Miller

August 30, 2023

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Employee Rating

Very Nice dealership. The sales and service department are very friendly and knowledgeable. Truck was finished in a timely manner More

by BCHANDLER2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Bryant Pullins

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Aug 31, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, BCHANDLER! We're always here to help if anything else comes up!

August 29, 2023

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Employee Rating

Very pleasant experience, service was polite and efficient. The waiting area was clean,as were the bathrooms. More

by PATRELM.951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 25, 2023

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Employee Rating

They’re service deputies excellent work and I would recommend them to anyone thanks thanks More

by Tmoruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

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Sep 06, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 25, 2023

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Employee Rating

Easy process and friendly staff made my visit a great experience. I will be back. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Hi Laura, thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 24, 2023

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Employee Rating

Everyone I spoke to was very nice and professional. The “waiting room” was spacious and very clean. It was a very pleasurable experience! More

by Sgt1slghtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 24, 2023

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Employee Rating

The Faulkner staff is always attentive and helpful. They make it a smooth and easy process! More

by CHRISTINA.S.BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Leslie Hurst

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Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff to be attentive and helpful. We appreciate your support!

August 23, 2023

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Employee Rating

Very efficient personnel, cheerful, & willing to assist customer at a drop of a hat ! Bravo ! More

by Giuseppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Sep 06, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Giuseppe! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 23, 2023

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Employee Rating

Leslie is always gracious, accommodating, and gets me in and out which I appreciate. However, I called the operator to make an appointment for an oil change and inspection and was not able to get one for More

by MIKEKANDCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Luis Jimenez

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Sep 06, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and are glad to hear that you had a great experience with our business. We apologize for the miscommunication with our business during your follow-up. We will review your comments with our management team to make sure scheduling is quick and easy.

August 22, 2023

Dealership Rating
Employee Rating

From Rusty at intake to Luis who kept me updated and the woman (cant recall het name) at checkout, all were professional and courteous good team! More

by PEGHEWITTDANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez , Woman at check out too

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Sep 06, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

August 22, 2023

Dealership Rating
Employee Rating

The service staff is beyond excellent! I will recommend Faulkner service dept to all my friends and family! More

by GUNNLABS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

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Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to share your feedback. We are delighted to hear that you found our service staff to be excellent! We appreciate your recommendation!

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