Janet Lucas was my service lead she is a pro she keeps
you updated during the service progress their techs are the best in the industry
you updated during the service progress their techs are the best in the industry
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by terriandwaynea
Service Price Transparency
Jul 18, 2026 -
I.G. Burton & Company, Inc responded
We appreciate you rating us five stars for your Mercedes-Benz C-Class service. Our service lead keeps updates smooth and our technicians are grateful for your compliment on their skills. We look forward to helping with any future maintenance.
Professional.
Courteous. Efficient. My experience was gratifying. I felt every confidence that my car was in good care.
Courteous. Efficient. My experience was gratifying. I felt every confidence that my car was in good care.
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by Rubylove38
Service Price Transparency
Jul 17, 2026 -
I.G. Burton & Company, Inc responded
We’re thrilled to hear our professionalism and care gave you confidence in servicing your E-Class. Ryan is pleased your experience felt smooth and efficient, and we look forward to helping you again.
Another outstanding experience working with Brian Sudler,
this time for the purchase of a new 2026 GLE 450. From initial contact, through the ordering and delivery processes, everything was smooth and transp
this time for the purchase of a new 2026 GLE 450. From initial contact, through the ordering and delivery processes, everything was smooth and transparent. No surprises.
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by Rehomikeb
Jul 04, 2026 -
I.G. Burton & Company, Inc responded
Thank you for working with Brian on your new 2026 Mercedes-Benz GLE 450. We’re pleased the ordering and delivery process was smooth and transparent without any surprises. Congratulations, and we look forward to assisting you again.
Not timely - took car the night before with a first of
day appt; called in pm and had just started on car - recommendations did not come until after 3 pm and car only finished at end of day; also found ra
day appt; called in pm and had just started on car - recommendations did not come until after 3 pm and car only finished at end of day; also found rags from shop in tail pipe when returned home; had to call 3x to reach service mananger to ask about why the rags were left behind
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by Ron Krol
Service Price Transparency
Jun 21, 2026 -
I.G. Burton & Company, Inc responded
Ron, we are truly sorry to hear about your experience. It's certainly not the timely or thorough care we aim to provide. If there's anything further you'd like to discuss or address, please don't hesitate to contact us. Thank you, The Team at i.g. Burton Mercedes-Benz of Milford - (302) 424-1500
Very courteous and prompt.
They too care of me immediately and service gave me compliments onmy GLE350.
They too care of me immediately and service gave me compliments onmy GLE350.
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by racoonlodge
Service Price Transparency
May 28, 2026 -
I.G. Burton & Company, Inc responded
Thank you for sharing your experience with our team here at i.g. Burton Mercedes-Benz of Milford! We are grateful for your confidence in our team's prompt and courteous service. See you next time!
Very good time in and out .
Repairs done and explained very well. Love this dealership!
Repairs done and explained very well. Love this dealership!
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by Nancyfaulkner62
Service Price Transparency
May 03, 2026 -
I.G. Burton & Company, Inc responded
We’re pleased our team provided a swift visit and clear repair explanations for your Subaru. Hearing that you love the experience with us makes our day. Thank you for sharing your positive feedback!
They keep me up to date on the process they where making
and any delays
and any delays
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by pam
Other Employees Tagged:
March was my service writer very nice
May 01, 2026 -
I.G. Burton & Company, Inc responded
Your five-star rating is appreciated. We’re glad Ryan and our team kept you updated on your Mercedes-Benz Sprinter service and any scheduling changes. We look forward to assisting you again soon.
May 01, 2026 -
I.G. Burton & Company, Inc responded
Thank you for your feedback, Pam! We are glad to hear we keep you informed about the process and any potential delays at i.g. Burton Mercedes-Benz of Milford.
Janice communicated with me every step of the way,
seemless no hassle service. I highly recommend Janice and the entire MB service team.
seemless no hassle service. I highly recommend Janice and the entire MB service team.
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by iam84rider
Service Price Transparency
Apr 04, 2026 -
I.G. Burton & Company, Inc responded
Thank you for sharing your experience with our Mercedes-Benz service team. We’re delighted the process was seamless and hassle-free while servicing your E-Class. Your recommendation means a lot and we look forward to supporting your vehicle in the future.
IG Burton is so helpful and calls me before they do
anything. Most importantly they do an EXCELLENT job at a fair price
anything. Most importantly they do an EXCELLENT job at a fair price
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by mary.mcbride2207
Service Price Transparency
Apr 03, 2026 -
I.G. Burton & Company, Inc responded
Thank you for noting our calls before any work and the thorough care given to your Mercedes-Benz at a fair price. Ryan and the service team are pleased to know these efforts enhanced your experience. We appreciate your five-star review and look forward to helping you again.
They were very professional.
Great communication with the technicians. They told me how long it would take and they were spot on.
Great communication with the technicians. They told me how long it would take and they were spot on.
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by maryellendelillo
Service Price Transparency
Apr 01, 2026 -
I.G. Burton & Company, Inc responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at I.G. Burton & Company, Inc to be a positive one. Please don't hesitate to reach out if you need anything else.
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