2 Reviews
Write a Review2 Reviews of Ryan Dileonardi
July 08, 2017
ATTENTION: CHECK YOUR RECEITS, under COST OF PARTS !!!!! I was charged for 2 Rear Brake Rotors, at a cost of $168.20. These Rotors purchased by BUCHANAN KIA from NAPA, on Green St., which sells the Rotors f I was charged for 2 Rear Brake Rotors, at a cost of $168.20. These Rotors purchased by BUCHANAN KIA from NAPA, on Green St., which sells the Rotors for $35,10 ea. 2 Rotors, at Napa's cost, came to $70,20. BUT Buchanan KIA over DOUBLED the cost, charging me for $84.10 for ea., and a Total of $168.20. All for 2 parts, OVERCHARGING me, as a Vehicle Purchaser, and six year Regular Service Customer. PLEASE, take the time to review your receipts, especially, the cost of your parts. DON'T LET THEM KEEP RIPPING YOU OFF, like they did to me. AND if thinking about a vehicle purchase, DON'T BELIEVE their SO CALLED dedication to "SUPERIOR SERVICE", "USING ONLY FACTORY-AUTHORIZED PARTS". Remember, they OVERCHARGED, for inexpensive NAPA PARTS, by more then DOUBLE. I am hoping that my experience of BEING RIPPED OFF, will help others, making decisions, in looking for a more trustworthy KIA DEALERSHIP. More
Other Employees Tagged: Jim Sands , Bill Benfer
January 13, 2016
WONDERFUL GREAT CARING FOLKS MY HUSBAND AND I JUST BOUGHT OUR 5TH KIA, THERE IS NOTHING LIKE THEM. THE FOLKS AT BUCHANAN ARE TERRIFIC. YOU ARE IN AND OUT, IN NO TIME, WHEN PURCHAS MY HUSBAND AND I JUST BOUGHT OUR 5TH KIA, THERE IS NOTHING LIKE THEM. THE FOLKS AT BUCHANAN ARE TERRIFIC. YOU ARE IN AND OUT, IN NO TIME, WHEN PURCHASING A VEHICLE. ANDREA PHILLIPS WAS OUR SALES REP.SHE IS THE GREATEST, REALLY KNOWS HER STUFF. THE FINANCE GENTLEMAN, WENT THROUGH EVERYTHING WITH US, SO PERSONABLE AND CARING. BILL BENFER,SERVICE MANAGER, HE IS THE NICEST MAN, ON THIS SIDE OF EARTH, ALWAYS SO HELPFUL AND UNDERSTANDING.YOU FEEL 2ND TO HOME WHEN IN THERE. (QUESTIONS, SERVICE,ETC.) More
Other Employees Tagged: Jim Sands , Bill Benfer, Andrea Phillips