Ryan Gannon | Page 7

We found this car on car gurus for my daughter, contacted Kunes, and got all the details. Made a day to go see the car and get a buyers order as we prefer to secure our own financing. Halfway into our 2 and Kunes, and got all the details. Made a day to go see the car and get a buyers order as we prefer to secure our own financing. Halfway into our 2 and half our drive a message was sent to my husband saying the vehicle was in the shop. They were aware of the time we would be there and aware of the distance we were driving. We still went because we needed the buyers order and had already been so far into the trip. It took 20 days for this vehicle to be turned over to us. We were told that their auction vehicles kept getting put ahead of ours in the shop. This car only needed an O2 sensor. They knew it was sold, so just kept tossing us to the back of their line. We got there yesterday to sign papers and finally bring the vehicle home. While signing, we were told that there was only about 5000 miles left of the warranty. We were very mislead with that through this process. We were also given a price $40 and some change more than the original buyers order that we were given to take to our financial institution. I could have gone to my car and gotten the paper given to me and argued with the guy over it (we did let him know and he insisted we were wrong), but I just wanted to get out of there before causing a scene after how we were treated, so instead, I pulled $41 out of my wallet and just gave it to them. The best part about dealing with this dealership was some bottles of water and a bag of popcorn offered to us (I'm just saying $40 is some expensive snacks) Do better. Be more informative to your customers. Don't put customers on the backburner for your auction vehicles. More

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We drove over an hour and a half to purchase our new Durango SRT. Ryan was great from start to finish. He answered all questions and concerns prior to our trip so we had a smooth transaction. Highly rec Durango SRT. Ryan was great from start to finish. He answered all questions and concerns prior to our trip so we had a smooth transaction. Highly recommend Kunes and will be willing to make another trip the next time we are looking for a new car. Everyone at the dealership was pleasant and easy to deal with. More

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I had a fantastic experience with Kunes Ram. The process was straightforward and did not involve the lengthy negotiations that many dealers typically favor. A big thank you to Ryan, Santino, Jas The process was straightforward and did not involve the lengthy negotiations that many dealers typically favor. A big thank you to Ryan, Santino, Jason, and the entire Kunes team for making this a pleasurable experience; it truly made the 7-hour drive worthwhile. More

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Ryan was great and efficient! 10/10 would recommend him if you’re looking to buy with someone friendly and not pushy. 10/10 would recommend him if you’re looking to buy with someone friendly and not pushy. More

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Everyone we interacted with was great. Very easy process. No pressure. Will definitely be back to purchase my next vehicle. Very easy process. No pressure. Will definitely be back to purchase my next vehicle. More

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Whole team was good! Santino the GSM was able to fix the situation and get the car I purchased exchanged to what I needed. Thank you to whole time. Santino the GSM was able to fix the situation and get the car I purchased exchanged to what I needed. Thank you to whole time. More

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We made a deal, but wasn't what was originally discussed . But we did make a deal . But we did make a deal More

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I bought a 2021 Nissan Murano. I thought it was AWD and come to realize when I ran the vin number it was not. This is my only complaint I thought it was AWD and come to realize when I ran the vin number it was not. This is my only complaint More

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The sale process was smooth and low-pressure, and Ryan and the Kunes staff have been great in follow-up communications. and the Kunes staff have been great in follow-up communications. More

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Great customer service. Felt everything was explained to me in a way I could understand. Would recommend them to anyone Felt everything was explained to me in a way I could understand. Would recommend them to anyone More

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