Ryan Ganser | Page 30

I spoke with Ryan Ganser several times over the phone before I made my purchase. He was thorough and prompt in answering any questions that I had. Visited South Oak Dodge yesterday and purchased the ve before I made my purchase. He was thorough and prompt in answering any questions that I had. Visited South Oak Dodge yesterday and purchased the vehicle. Everything went very smoothly, and I was very satisfied with not only the car, but the customer service I received from Ryan. Jesus Maldonado took care of the financing and as has been my experience before with him, he took care of the sale with professionalism and courtesy. This is not my first purchase at South Oak Dodge, and I am sure I will purchase again from them and will recommend them to friends. Thank you More

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I have given the rating of 5 "GREAT" because A.J Knoll and Ryan Ganser took the time to make sure I was completely satisfied with the vehicle I purchased. Although, the vehicle was not the one A.J Knoll and Ryan Ganser took the time to make sure I was completely satisfied with the vehicle I purchased. Although, the vehicle was not the one I had requested and put down a down payment of $1,000.00 to HOLD. The dealership that had the vehicle had sold it. A.J Knoll was told the vehicle was sold when he arrived at the dealership with the check in hand to purchase the vehicle because that dealership did not find one at South Oak Dodge to swap metal for metal. A.J did his best to make sure I was satisfied and apologized for what happened. But, the mishap was all out of his control. A.J had to leave before I came to South Oak Dodge to pick up the alternate vehicle he brought back for me. He called and ensured me Ryan will assist me with finalizing the purchase. Ryan was very apologetic for what had happen and made sure I was completely satisfied with the vehicle. Thank you A.J and Ryan, I appreciate everything you did. Although this was an experience, I am very happy with the car. I think come winter I will appreciate the heated seats more than the blue tooth hands free device. More

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We had such a great experience! We have told everyone we know to buy at South Oak Dodge. Both Don and Ryan were very knowledgeable about the car we bought and walked us though everything. We we only be bu know to buy at South Oak Dodge. Both Don and Ryan were very knowledgeable about the car we bought and walked us though everything. We we only be buy cars from South Oak Dodge. More

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The dealer was knowledgeable and helpful. The service was within a reasonable timeframe, the employees were friendly and I got everything that I asked for and more. within a reasonable timeframe, the employees were friendly and I got everything that I asked for and more. More

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My husband and I were looking for a dodge journey for the past two months. We came to the dealership and met Ryan. We even made an offer on the internet. Unfortunately our bankruptcy had not been discharged past two months. We came to the dealership and met Ryan. We even made an offer on the internet. Unfortunately our bankruptcy had not been discharged so we could not get financing. Ryan told us he would keep in touch with us and he did. We came back after our bankruptcy was discharged and we were able to get financng. Ryan and his team really worked with us. We left that day with the car we wanted!! What a happy day!!! Thanks again Ryan!!! More

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After shopping around and visiting quite a few Jeep dealerships, I decided to contact South Oak even though I live in the north suburbs and they were over an hour away. I initally worked with Shannon dealerships, I decided to contact South Oak even though I live in the north suburbs and they were over an hour away. I initally worked with Shannon Guest via the internet and Shannon quickly provided me a quote on a new 2014 Jeep Grand Cherokee Overland and was also able to give me an accurate estimate on my trade-in which most dealers will not do without you walking through their door. At no time did I feel any pressure to stop by and was not subject to any game playing that the Jeep dealership in Downers Grove tried to pull. I decided to make the trip to South Oak and it was well worth my time. I spoke with their sales manager Mark Hester who had me work with their sales consultant Ryan Ganser. Ryan clearly explained all of the features on the vehicle that I was interested in and he was very knowledgable about the product. Again I did not feel pressured whatsoever and felt very comfortable working with Ryan. After agreeing on the vehicle that I liked I gave him the pricing that Shannon and I agreed to over e-mail. Mark then approved that pricing, no questions asked. I then worked with Al in finance who got me a great rate and was a great guy as well. Again, no pressure to add extended warranty's or any other add-on's. This whole process took less than two hours and I headed home in my new Jeep. This was by far the best car buying experience that I ever had.The pricing and service that I received from Shannon, Ryan, Mark and Al where second to none and I would highly recommned them. I usually trade in my vehicle every couple of years and there is no doubt that I will be back to South Oak. More

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I had been researching Jeep Wrangler's in the area. when my husband walked in he was approached by Ryan. Ryan went out of his way to find the car we were looking for with all the specifications we want when my husband walked in he was approached by Ryan. Ryan went out of his way to find the car we were looking for with all the specifications we wanted. When we couldn't find the one I wanted, he suggested we order it direct from the manufacturer. All said and done, my Jeep was ordered in the color I wanted and with all the bells and whistles. Four weeks later, my Jeep arrived just like I had imagined it. I am so happy and satisfied with my purchase. I look forward to many years of driving my Jeep Wrangler. Thanks Ryan!! More

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Just purchased a 2013 Dodge Journey! Ryan Ganser and Lisa Castillo were great to work with. Bar far the best expierence at a dealership that we have had in a long time! I would recommend them for anyone look Castillo were great to work with. Bar far the best expierence at a dealership that we have had in a long time! I would recommend them for anyone looking for great customer service and not long wait times! More

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Ryan Ganser is an awesome sales person. Very fair he is very knowledgeable of products and services. I brought a 2013 Dodge Charger. He took the time out to exclusively deal with me. He was not dismissive very knowledgeable of products and services. I brought a 2013 Dodge Charger. He took the time out to exclusively deal with me. He was not dismissive like many other associates I've dealt with in the past. He went out of his way to make sure that I was comfortable with everything. He does not pressure you and gives you time as a customer to make sound decisions. I must say this is my best experience with a car dealership I've had in over 10 years. But most of the credit goes to Ryan. Very professional demeanor and customer friendly personality is the reason why I will buy all my future cars from him as well as refer as many people as I can to him directly ! Very satisfied with the service quality of work. As customer car buying is one of the most stressful purchases that you will have to make. This was the exact opposite. Thank you Ryan and South Oak Dodge for making a great decision to hire this asset to your dealership! ! More

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I enjoyed working with Ryan Ganser and Cyndi Snow. I received a warm welcome as soon as I walked into the dealership, and the sales/financing processes worked very smoothly. I was very pleased with my received a warm welcome as soon as I walked into the dealership, and the sales/financing processes worked very smoothly. I was very pleased with my experience, and will recommend this dealership to others. More

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