Ryan Griffin

Three times you damaged my two imprezas. You blew up my engine, left a wheel loose once and then a second time 2 yrs later the wheel come off and damages my car. I'm trying to be a good cu You blew up my engine, left a wheel loose once and then a second time 2 yrs later the wheel come off and damages my car. I'm trying to be a good customer. Help me! I want to meet with the gm, service manager and someone fro Subaru America. More

by WILLSHADLEY Verified Customer Verified Customer

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Once again Lundgren Subaru service outperformed. Meeting expectations is a given but going above and beyond is what makes your service team special. I have owned 5 Subarus over the years so I’m a bi Meeting expectations is a given but going above and beyond is what makes your service team special. I have owned 5 Subarus over the years so I’m a big fan. But it’s the service that is as important a reason why I am such a loyal customer. Polished professionals who communicate well, and deliver on time and as promised are details that matter. The video diagnostic is a huge value add and the talk thru with the walk thru is critical. Sorry I do not have recommendations for how you can improve on anything because it’s quite clear and evident that whatever it is you’re doing there, you continue to nail it each and every time. Special shout out to Jenn and Ryan. Keep up the great work. You are what you repeatedly do. Excellence, then, is not an act, but a habit! Have a great weekend! Ron Quigley More

by TOMHORNN Verified Customer Verified Customer

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I had an appointment at 7:00, car wasn't done until 3:00. I get things happen and even if you don't state a pick up time doesn't mean your car should be last especially when you made an appointment. I get things happen and even if you don't state a pick up time doesn't mean your car should be last especially when you made an appointment. More

by JULIECPERRY10 Verified Customer Verified Customer

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It always easy and comfortable to get car serviced I am more than happy to drive from Troy NY for service because I can trust that everything will be taken care of. more than happy to drive from Troy NY for service because I can trust that everything will be taken care of. More

by KIKI.BOURNEUF Verified Customer Verified Customer

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I already filled out a survey couple of days ago. Thanks for taking me in before my trip. Thanks for taking me in before my trip. More

by TARMAT Verified Customer Verified Customer

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d Did work on time and was very nice to work with, thank you for your help. you for your help. More

by GOTCH Verified Customer Verified Customer

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They should continue as is it's a superb dealership. .. The staff are polite and respectful .. The staff are polite and respectful More

by RONALD.ELWELL16 Verified Customer Verified Customer

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Fair and considerate. I very much value a dealership that puts customer satisfaction first. This was an excellent demonstration of that commitment. Thank you. I'll continu I very much value a dealership that puts customer satisfaction first. This was an excellent demonstration of that commitment. Thank you. I'll continue to bring my car to Lundgren Subaru for top quality auto care and great customer service. More

by JBA0 Verified Customer Verified Customer

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Quick and easy! Everything looks good. Looking forward to going back for my car oil change and anything else. Everything looks good. Looking forward to going back for my car oil change and anything else. More

by SCHNEIDERRR87 Verified Customer Verified Customer

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Service department is always awesome. Frendly and courteous, wonderful service. A great waiting area. Thank you 😊 Frendly and courteous, wonderful service. A great waiting area. Thank you 😊 More

by San Verified Customer Verified Customer

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