Ryan Gruber

I purchased a used Nissan Altima from Holman Honda and began experiencing transmission issues almost immediately. While the vehicle did come with a 30-day warranty, what should have been a straightforward began experiencing transmission issues almost immediately. While the vehicle did come with a 30-day warranty, what should have been a straightforward repair turned into a five-week ordeal, during which they had possession of my car for the majority of that warranty period. What I discovered afterward was far more concerning. A black sticker had been deliberately placed over the airbag warning light to conceal a known issue with the airbag system. This was never disclosed at the time of purchase and appears to have been an intentional effort to hide a serious safety defect. When I brought this to their attention, they refused to take any responsibility, claiming the vehicle was now outside of the 30-day warranty window. This is despite the fact that they themselves held the car for weeks, effectively running out the clock on that warranty. As a result, I was forced to pay over $5,000 out of pocket to repair the airbag system, nearly half of what I paid for the vehicle, just to make it safe to drive. This experience was unacceptable. Between the immediate mechanical failure, the excessive and unreasonable repair delay, and the apparent concealment of a critical safety issue, I would strongly caution anyone against purchasing a vehicle from Holman Honda. More

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Textbook Bait-and-Switch – Stay Away! If you’re looking for the stereotypical "shady used car salesman" experience, Holman Honda is the place for you. I spent hours doing my research a If you’re looking for the stereotypical "shady used car salesman" experience, Holman Honda is the place for you. I spent hours doing my research and getting financing terms settled, only to be met with a web of lies and high-pressure tactics. First, they flat-out lied about the vehicle's features on the website. The Jeep was listed online with a hardtop, but when I showed up, it wasn't there. When I asked about it? Total silence. Then came the financial games. They told me my rate was "only good for 24 hours" to rush me. A few days later, they called me back offering a discount to lower my down payment—only to retract the offer the second I took a day off work to finalize the deal. They tried to bait me back into the office just to switch the numbers and hike up my monthly rate.I lost a full day of wages and any shred of trust in this dealership. They will tell you whatever you want to hear to get you through the door, then change the terms once they think they have you. Do yourself a favor: Save your time, save your money, and shop anywhere else. More

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