Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 11

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

Contact Me
5.0
105 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

5.0

105 Reviews

Write a Review

105 Reviews of Ryan Kennedy

October 27, 2018

Dealership Rating
Employee Rating

excellent Thanks to Ryan and the shuttle team everything was so smooth and easy.. I dropped my car at lunch time, the shuttle service took me back to work, and More

by mmanasrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: shuttle team sevice

Oct 29, 2018

Germain Honda of Dublin responded

Thank you for your kind words and positive rating. We are happy to know our team provided you with a perfect service experience. Best Regards, Craig Ferguson General Manager

October 24, 2018

Dealership Rating
Employee Rating

Good job! They did a good job. Everyone was professional and it was completed in a very timely manner. I have used this dealer since I purchased my vehicle and More

by Garyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers , Troy Almanson, Eddie Sorrell

Oct 25, 2018

Germain Honda of Dublin responded

Thank you for your positive feedback regarding your service experiences Best Regards, Craig Ferguson General Manager

October 12, 2018

Dealership Rating
Employee Rating

Ongoing Tire Pressure Light Issue I was pleased with the customer service that Ryan Kennedy provided me on 10/10/18. However, I'm very frustrated that my dashboard tire pressure light More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2018

Germain Honda of Dublin responded

Julie, Thank you for the kind words about Ryan! We will pass them along to him. We are sorry to hear about your disappointment in your TPMS light. During the seasonal changes we see them come on a lot due to temperature fluctuation. You can always swing back in (no appointment needed) if your light comes on, and we will check the air pressures in the drive for you and reset the light!

October 10, 2018

Dealership Rating
Employee Rating

Finally someone nice and helpful. In past I had several bad experiences and at one point I was feeling stuck with this dealership because I purchased the VIP plan. But I must say how f More

by Yogdot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Germain Honda of Dublin responded

Thank you for taking the time to let us know Ryan has been responsible for turning your service experiences around. We are pleased that you have continued to visit and look forward to continuing to improve on the service we provide. Best Regards, Craig Ferguson General Manager

October 07, 2018

Dealership Rating
Employee Rating

Very professional Ryan went above and beyond to make my service experience smooth, and introduced me to Gina in order to work out a few details. Together they exceeded More

by Accord1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Lewis

Oct 16, 2018

Germain Honda of Dublin responded

It is with great appreciation that you shared how Ryan and Gina provided excellent customer service and exceeded your expectations. Best Regards, Craig Ferguson General Manager

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