Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 12

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

Contact Me
5.0
120 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

20 yrs

Industry Experience

20 yrs

Languages Spoken

English English

5.0

120 Reviews

Write a Review

120 Reviews of Ryan Kennedy

November 14, 2018

Dealership Rating
Employee Rating

Airbag I had an airbag recall and I was treated with courtesy and they got me out within stated time. It was a very pleasant visit. More

by oiornorjo3i2jo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Curt Thompson

Nov 15, 2018

Germain Honda of Dublin responded

We thank you for choosing Germain Honda of Dublin for your recall services. Please let us know if you need anything else. Best Regards, Craig Ferguson General Manager

November 14, 2018

Dealership Rating
Employee Rating

Great Service Ryan was extremely helpful and accommodating; he explained what was going on with the car and explained all charges.. I highly recommend Germain Hond More

by Honda 2014 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Germain Honda of Dublin responded

Your business and kind recommendation are greatly appreciated. Our team works hard to provide you with quality service you can trust. Best Regards, Craig Ferguson General Manager

November 12, 2018

Dealership Rating
Employee Rating

Great Employees! Employees help you out any way they can!😁 Honda sends me coupons 👍🏻 Honda has a shuttle service👍🏻 Honda gas a rental car in service dept👍🏻 More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2018

Germain Honda of Dublin responded

Thank you for your business. We look forward to continuing to provide you with excellent service. Best Regards, Craig Ferguson General Manager

November 03, 2018

Dealership Rating
Employee Rating

Professional efficient service oriented dealership! I love Germain! The staff is professional, caring, efficient. The service department is 5 star, meeting the needs of the car, keeping me informed of m More

by Kehres0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2018

Germain Honda of Dublin responded

We appreciate your continued business and this 5-star rating. Our team is thrilled that you are pleased with your service and that you find our staff to be professional, caring, and efficient. Providing the quality service you deserve. It's also wonderful to know you enjoy the amenities we offer. Best Regards, Craig Ferguson General Manager

November 01, 2018

Dealership Rating
Employee Rating

Great Everyone was so great and kind!! They did my oil change and recommended me getting new tires! Thank you so much for taking care of my car! More

by Smacdonald1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers, Jennifer Hess , Troy Almanson, Whitney Baxter, Aaron Campbell, Melissa Lucas, Chris Robinson, Eddie Sorrell, Curt Thompson

Nov 02, 2018

Germain Honda of Dublin responded

Thank you for sharing your positive service experience. Our team is committed to keeping you and your vehicle safely on the road. Best Regards, Craig Ferguson General Manager

October 27, 2018

Dealership Rating
Employee Rating

excellent Thanks to Ryan and the shuttle team everything was so smooth and easy.. I dropped my car at lunch time, the shuttle service took me back to work, and More

by mmanasrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: shuttle team sevice

Oct 29, 2018

Germain Honda of Dublin responded

Thank you for your kind words and positive rating. We are happy to know our team provided you with a perfect service experience. Best Regards, Craig Ferguson General Manager

October 24, 2018

Dealership Rating
Employee Rating

Good job! They did a good job. Everyone was professional and it was completed in a very timely manner. I have used this dealer since I purchased my vehicle and More

by Garyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Withers , Troy Almanson, Eddie Sorrell

Oct 25, 2018

Germain Honda of Dublin responded

Thank you for your positive feedback regarding your service experiences Best Regards, Craig Ferguson General Manager

October 12, 2018

Dealership Rating
Employee Rating

Ongoing Tire Pressure Light Issue I was pleased with the customer service that Ryan Kennedy provided me on 10/10/18. However, I'm very frustrated that my dashboard tire pressure light More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2018

Germain Honda of Dublin responded

Julie, Thank you for the kind words about Ryan! We will pass them along to him. We are sorry to hear about your disappointment in your TPMS light. During the seasonal changes we see them come on a lot due to temperature fluctuation. You can always swing back in (no appointment needed) if your light comes on, and we will check the air pressures in the drive for you and reset the light!

October 10, 2018

Dealership Rating
Employee Rating

Finally someone nice and helpful. In past I had several bad experiences and at one point I was feeling stuck with this dealership because I purchased the VIP plan. But I must say how f More

by Yogdot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Germain Honda of Dublin responded

Thank you for taking the time to let us know Ryan has been responsible for turning your service experiences around. We are pleased that you have continued to visit and look forward to continuing to improve on the service we provide. Best Regards, Craig Ferguson General Manager

October 07, 2018

Dealership Rating
Employee Rating

Very professional Ryan went above and beyond to make my service experience smooth, and introduced me to Gina in order to work out a few details. Together they exceeded More

by Accord1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Lewis

Oct 16, 2018

Germain Honda of Dublin responded

It is with great appreciation that you shared how Ryan and Gina provided excellent customer service and exceeded your expectations. Best Regards, Craig Ferguson General Manager

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