Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 12

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

Contact Me
5.0
138 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

5.0

138 Reviews

Write a Review

138 Reviews of Ryan Kennedy

February 10, 2019

Dealership Rating
Employee Rating

Excellent! I had an oil change and 90,000 check and they were quick and efficient and even applied a $39 coupon! Ryan was very knowledgeable and efficient! More

by Buckeye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your automotive needs. See you next time. Best Regards, Craig Ferguson General Manager

February 05, 2019

Dealership Rating
Employee Rating

Fast and Efficient Excellent service... as usual. Also, this time it only took 30 minutes instead of an hour, which is always a good thing to get done faster than expec More

by patf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Germain Honda of Dublin responded

Thank you for letting us know that Ryan took excellent care of you and also that our team provided an expeditious service. Best Regards, Craig Ferguson General Manager

February 03, 2019

Dealership Rating
Employee Rating

Service Department Ryan Kennedy is my service advisor. He’s very professional, and does a thorough job of explaining everything. Germain Honda does the work they say the More

by Judson Deshler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

Germain Honda of Dublin responded

Thank you for your continued business and very kind words about Ryan and our team. I find it a pleasure to come to work every day to work with a staff that is dedicated to providing our guests with the utmost quality experience. Best Regards, Craig Ferguson General Manager

January 27, 2019

Dealership Rating
Employee Rating

service I brought my car in for a recall on the airbag. Ryan informed me that my bushing were torn and needed replaced and they were under warranty! It was More

by gosteelers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2019

Germain Honda of Dublin responded

Our team is dedicated to providing our guests with a quality experience. Thank you for sharing yours. Best Regards, Craig Ferguson General Manager

January 27, 2019

Dealership Rating
Employee Rating

oil change Excellent day at Honda. I truly appreciated my service technicians. My wait was not long and the customer service was excellent. Awesome job, Ryan More

by Love my Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curt Thompson

Jan 28, 2019

Germain Honda of Dublin responded

Thank you for taking the time to highlight two of our service team members for providing you with a quality experience. Best Regards, Craig Ferguson General Manager

January 17, 2019

Dealership Rating
Employee Rating

Power steering fluid replacement We had the power steering fluid and brake fluid replaced and the oil pump resealed. We appreciated the shuttle home and back. Everyone there was he More

by countryguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 17, 2019

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your automotive needs. We are happy to know our team took excellent care of you. Best Regards, Craig Ferguson General Manager

December 25, 2018

Dealership Rating
Employee Rating

warranty service Made an appointment for a warranty service - very easy. It was busy when I got there so there was a bit of a wait to get help, but pretty simple once More

by q12jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

Germain Honda of Dublin responded

We appreicate your understanding regarding the wait due to the high volume of guests visitng. We look forward to improving on your next visit. Best Regards, Craig Ferguson General Manager

December 14, 2018

Dealership Rating
Employee Rating

service Ryan Kennedy was friendly, courteous and helpful. He went over the invoice and explained how well my car did. He was very sorry that the car wash was More

by hondacare2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2018

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your automotive needs. We are so sorry the car wash was down as we love sending our guest on their way with a freshly washed vehicle. See you next time. Best Regards, Craig Ferguson General Manager

December 09, 2018

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Employee Rating

Outstanding 5 Star Service The service department makes car service easy and stress free. From the reception scheduler to the final review of service, they make it easy to accom More

by CindiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

Germain Honda of Dublin responded

Thank you for taking the time to leave us this wonderful feedback. Our team is committed to keeping you and your vehicle safely on the road by providing a positive and efficient service experience. Best Regards, Craig Ferguson General Manager

December 08, 2018

Dealership Rating
Employee Rating

Wonderful Service and sales are excellent! I return every 3 years for a new car and service my car on a regular basis. Thanks so much!! More

by Bode1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Glover, Winslow Johnson , Marcello Frustaci, Nishi Patel

Dec 10, 2018

Germain Honda of Dublin responded

Your continued sales and service business is greatly appreciated. See you next time. Best Regards, Craig Ferguson General Manager

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