Ryan Kennedy
Ryan Kennedy at Germain Honda of Dublin

Ryan Kennedy | Page 7

Senior Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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5.0
105 Reviews

My name is Ryan Kennedy, Service Advisor for Germain Honda of Dublin. I began in the automotive industry in July of 2006 here at Germain. I have held the positions of car porter, oil change expert and technician. I have worked hard to continually improve and increase my knowledge, so I can advance my position. To provide quality service I feel the two main components are honesty and respect. Being from Columbus I enjoy the downtown area. I’m a graduate of Thomas Worthington and attended Otterbein where I played basketball. I have a daughter Madison and enjoy our time spent together. When away from work I enjoy basketball, poker as well as my family time. If I were to be a superhero it would be my childhood favorite, Batman. My favorite vacation spot is in Nashville, I love the music. While visiting I would love to catch Kenny Chesney singing my favorite “There Goes My Life”. Always keeping my family in mind my favorite Honda is the Odyssey, it’s a good looking family vehicle.

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

5.0

105 Reviews

Write a Review

105 Reviews of Ryan Kennedy

August 25, 2020

Dealership Rating
Employee Rating

Thank you Ryan Kennedy! He always gives me the best price and very nice to me! Best advisor I have ever had! Thank you so much! More

by tammytang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Germain Honda of Dublin responded

Tammy, Providing top-notch service and deals is always our goal, and we are overjoyed that our efforts always meet your satisfaction. We wish you safe travels and look forward to continuing to provide you and your vehicle with our best care in the future! Regards, Craig Ferguson - General Manager

August 18, 2020

Dealership Rating
Employee Rating

Went in for oil changeWent in for oil change and tire Went in for oil change Went in for oil change and tire rotation. No wait. Great service fast. Good value friendly staff Highly recommend Gr More

by Gbrose27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hess , Troy Almanson

Aug 19, 2020

Germain Honda of Dublin responded

Thanks for the 5-star rating, Gbrose! We're glad it was a quick, hassle-free service visit for you, and we appreciate your recommendation. We hope to work with you again in the future. Regards, Craig Ferguson - General Manager

August 09, 2020

Dealership Rating
Employee Rating

Excellent Service and Experience Great work by Ryan Kennedy! Thoroughly researched the issue and delivered a great answer. Kept me advised every step of the way. Very impressed by More

by ejs9194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle Services

Aug 11, 2020

Germain Honda of Dublin responded

We're glad to hear that Ryan made sure your experience was so great, ejs. Our goal is to make sure each of our customers is kept comfortable and well accommodated during these unsure times, and it's great to hear that you felt that way with all of the Covid-19 precautions we have been taking. We appreciate your business and look forward to working with you again in the future, Regards, Craig Ferguson General Manager

August 07, 2020

Dealership Rating
Employee Rating

Fast, efficient service Our service advisor Ryan Kennedy was pleasant and efficient to deal with. I was able to get an appointment the same day. The oil change took less time More

by dougsCMH
Recommend Dealer
Yes
Aug 11, 2020

Germain Honda of Dublin responded

Thanks Doug! We're happy to hear that Ryan was so helpful and attentive, and that he made sure your oil change was quick and hassle-free We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson General Manager

August 01, 2020

Dealership Rating
Employee Rating

Ryan Kennedy was a great help My service was good and the dealership was redesigned nicely. Felt comfortable and safe And Amy Pickens helped me with my appointment scheduling. S More

by dian6216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Pickens

Aug 02, 2020

Germain Honda of Dublin responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are happy to hear that Amy took remarkable care of you throughout your recent visit. We thank you for confiding in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the future! Regards, Craig Ferguson - General Manager

July 19, 2020

Dealership Rating
Employee Rating

Ryan Kennedy, typical of associates at Germain, was quick and professional in handling my need for auto service. The service itself was excellent. Germain’s customer waiting lounge was nicely outfitted to al More

by Charley Carter
Recommend Dealer
Yes
Jul 20, 2020

Germain Honda of Dublin responded

Charley, Thank you for leaving Ryan this 5-star review! We are overjoyed that our team could be of assistance to you and make your overall service experience as seamless as possible. The safety of our customers and staff is our utmost priority. Please don't hesitate to give us a call if there is anything more that we may help you with in the future!

July 09, 2020

Dealership Rating
Employee Rating

Our service rep was Ryan Kennedy at Germain Honda of Dublin. After several years of using this service center, Ryan is the only one we will work with. He is very knowledgeable, patient, and ensures that More

by Jeremiah
Recommend Dealer
Yes

Other Employees Tagged: Jheni Felix

Jul 14, 2020

Germain Honda of Dublin responded

Jeremiah, Thank you so much for your excellent review! We are honored to have your continued business, and we are delighted to know how confident you are in Ryan's service! He will be proud to hear of your very kind words, and we are certain that he will continue to provide you and your vehicle with the same 5-star service in the years to come! Regards, Craig Ferguson - General Manager

June 30, 2020

Dealership Rating
Employee Rating

Always top notch service- got done earlier than originally quoted. Did all that was needed. Car runs great now. Always bring it there for seevicing More

by Nicholson.kan
Recommend Dealer
Yes

Other Employees Tagged: Gina Lewis, Misty White

Jun 30, 2020

Germain Honda of Dublin responded

Thank you so much for your positive review! We are so appreciative of the opportunity to serve you, and we are pleased that we could consistently keep your vehicle in top-notch condition. We thank you for confiding in our dealership with your automotive needs, and we look forward to continuing to serve you in the future!

June 20, 2020

Dealership Rating
Employee Rating

Excellent Ryan Kennedy did a great job. Service was easily scheduled. And promptly done while I waited. I have had many Honda vehicles. Germain has been the More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Germain Honda of Dublin responded

Thanks JW! We're happy to hear that Ryan made sure you had another great service experience with us, and that you and your vehicle were well taken care of. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson General Manager

June 11, 2020

Dealership Rating
Employee Rating

I bought my car here and have always serviced here. I have always experienced a professional and friendly staff. I worked with Ryan Kennedy most recently and he was very helpful and clearly explained al More

by ulrichmj
Recommend Dealer
Yes
Jun 18, 2020

Germain Honda of Dublin responded

Thank you for sharing this awesome feedback. Best Regards, Craig Ferguson General Manager

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