Ryan Marcello

Theo in Service is always friendly, courteous, professional and great to work with. He makes recommendations to better service his customers, not to get more money from them. He always provides a professional and great to work with. He makes recommendations to better service his customers, not to get more money from them. He always provides a realistic timeframe for service and expectations. Theo is one of the reasons I continue to purchase my vehicles from BMW of Shrewsbury. I just ordered a new vehicle with Ryan and he was fantastic to work with as well giving me his honest opinion of what I might want to consider or not consider on my new vehicle. More

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Ryan Marcello at BMW of Shrewsbury always makes our car buying experience Great! The Service there is the Best all around! buying experience Great! The Service there is the Best all around! More

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I recently moved to MA and was looking to purchase a new car. Our sale also involved the trade of a non-BMW vehicle. Our sales person, Ryan Marcello, was excellent. We felt we got a great deal on the new ca car. Our sale also involved the trade of a non-BMW vehicle. Our sales person, Ryan Marcello, was excellent. We felt we got a great deal on the new car and our trade. Ryan made the process smooth, communicated with us every step of the way, and we are extremely pleased with our new car. I highly recommend BMW of Shrewsbury and look forward to working with them again in the future. More

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I had an excellent experience working with, Ryan Marcello! He quickly found a vehicle that closely matched my desired configuration and made the entire process smooth and stress-free. Ryan was profe Marcello! He quickly found a vehicle that closely matched my desired configuration and made the entire process smooth and stress-free. Ryan was professional, responsive, and easy to work with — I highly recommend him to anyone looking for a great car-buying experience! More

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The salesman Ryan was great experience in knowledge of the x3 very personal made you feel like you were his family not just a customer also the financial person Paul was just as exceptional no pressure to the x3 very personal made you feel like you were his family not just a customer also the financial person Paul was just as exceptional no pressure to by anything like most dealers .my wife and I would definitely recommend your dealership to friends and family It was an exceptional experience More

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Ryan was very professional and very helpful and respectful. Everyone else at the dealership was also very pleasant.Luis explained the vehicle options to us. respectful. Everyone else at the dealership was also very pleasant.Luis explained the vehicle options to us. More

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Both Ryan, the sales agent and Paul the finance manager were extremely knowledgeable and courteous. They were very patient and answering all of my questions and explain them all thoroughly never feeling ru were extremely knowledgeable and courteous. They were very patient and answering all of my questions and explain them all thoroughly never feeling rushed. I have been very happy with BMW of Shrewsbury for the last several years. More

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The process was straightforward and painless. I felt heard and left with all of my questions answered. I felt heard and left with all of my questions answered. More

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Great service so accommodating and easy to work with no hard sale and no stress. hard sale and no stress. More

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Very professional. Ryan was extremely knowledgeable. We love the car. Thank you! Would certainly recommend your dealership and Ryan. Ryan was extremely knowledgeable. We love the car. Thank you! Would certainly recommend your dealership and Ryan. More

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