Ryan Marcello

My experience was 100% positive from start to finish. I brought my car in for service and quickly realized that it was time to do a trade-in. I worked first with Matt in Service, then with Ryan Marcello I brought my car in for service and quickly realized that it was time to do a trade-in. I worked first with Matt in Service, then with Ryan Marcello to determine which car and which plan (own or lease) made the most sense for me at this point in my life. When I arrived the next day to pick up my car, Ryan greeted me, and he introduced me to John. John showed me a large variety of features. I left feeling assured and comfortable with my new vehicle. Thank you to everyone who helped me. This is the 3rd BMW have I bought/leased through BMW Shrewsbury, and I am very happy with the service from all! More

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Incredible experience with Ryan at Shrewsbury BMW. I had my sights on a car but Ryan was able to find a better option that cost slightly less. He listens to what you are looking for, your budget and l I had my sights on a car but Ryan was able to find a better option that cost slightly less. He listens to what you are looking for, your budget and lifestyle when finding the right automobile at best possible cost. The entire experience was painless and I never felt pressure to make a decision - made the process very enjoyable. More

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Excellent service n experience w Ryan Cell! Got my wife her dream car! X5 in white! Got my wife her dream car! X5 in white! More

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Great service n experience w Ryan! Professional polite n truly a great salesman! Open conversations n knowledge was top notch! Professional polite n truly a great salesman! Open conversations n knowledge was top notch! More

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WE PURCHASED OUR LAST CAR DEOM RYAN AND LIKE LAST TIME DID A GREAT JOB DID A GREAT JOB More

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Excellent sales service by Ryan Cello! Very attentive to our purchase n vehicle choice! Love our new bmw! Very attentive to our purchase n vehicle choice! Love our new bmw! More

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Thanks to Ryan, our sales person and Jon for giving us the tutorial on the features of our new 2026 BMW convertible! My wife has always had a red car and she enjoys her new red convertible immensely. We the tutorial on the features of our new 2026 BMW convertible! My wife has always had a red car and she enjoys her new red convertible immensely. We got a great deal on the car and enjoy the baseball caps as well! Thanks very much for making the deal work. More

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Ryan did a great job with my lease and Paul was fabulous explaining all of the BMW options. Wish the dealership would still wash and vacuum my car 😩 explaining all of the BMW options. Wish the dealership would still wash and vacuum my car 😩 More

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Had an excellent experience at this BMW dealer Ryan on the sales staff was extremely professional professional and very friendly and very helpful as was everyone that I interacted with I would recommend t the sales staff was extremely professional professional and very friendly and very helpful as was everyone that I interacted with I would recommend this location to anyone considering buying a BMW More

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My wife and I had made an appointment with Ryan to look at a used BMW. We ended up looking at a few different options and finally picked one that suited our needs. Ryan was super helpful, knowledgeable, an at a used BMW. We ended up looking at a few different options and finally picked one that suited our needs. Ryan was super helpful, knowledgeable, and not the slightest bit pushy or arrogant like other salesmen we have dealt with. I would highly recommend Ryan to anyone looking into a new or used vehicle. All around this dealership is not like others, all the staff is extremely friendly and helpful and did not pressure us at all. More

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