Curt Douglas
Curt Douglas at BMW of Shrewsbury

Curt Douglas

Service Manager

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
58 Reviews
4.9

58 Reviews

Write a Review

58 Reviews of Curt Douglas

May 01, 2026

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My service advisor Lance, was N’SYNC with my expectations as a client, and excelled at communication and explanation of repairs and service needed for my X5. More

by jhobbs205
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Campbell, Lance Gendron, Deanna Morgan , Charles Persall

May 04, 2026

BMW of Shrewsbury responded

It's music to our ears to hear that Lance exceeded your expectations at BMW of Shrewsbury! Thank you for choosing us and for sharing your support online. We'll see you next time!

April 14, 2026

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Everyone was very kind and helpful, fast service aswell! Antonio helped me and made my experience enjoyable. More

by mari t
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Recommend Dealer
Yes
Apr 14, 2026

BMW of Shrewsbury responded

Thank you for sharing your fantastic feedback about Antonio and the team! We appreciate your business and hope to see you again at BMW of Shrewsbury. Safe travels!

April 02, 2026

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I had an extremely quick and painless experience with Garrett while buying my new 330i! More

by pizzimento.ian
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Recommend Dealer
Yes
Apr 02, 2026

BMW of Shrewsbury responded

Thank you for stopping by to leave Garrett and BMW of Shrewsbury a wonderful review!

March 25, 2026

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BMW of Shrewsbury is the best place to get your blow serviced, repaired or purchased More

by jhobbs205
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Recommend Dealer
Yes

Other Employees Tagged: Theo

Mar 26, 2026

BMW of Shrewsbury responded

Thank you for taking the time to review BMW of Shrewsbury!

March 14, 2026

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Dealership is good. People are always helpful and nice. I have bought may cars here. However service no longer cleans the car at all. So after spending all that money More

by tmcrae04
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2026

BMW of Shrewsbury responded

Thank you for your loyalty and feedback. We love hearing that the sales team has been consistently helpful and kind, but it's disappointing that the service department hasn't met your expectations. We'll work on improving this! - The BMW of Shrewsbury Team

February 21, 2026

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Matt Roy was great. Got me in quickly. Jared the foreman is very knowledgeable and is always helpful. More

by ryan.hord
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy , Jared Luuri

Feb 23, 2026

BMW of Shrewsbury responded

Ryan, thank you for sharing your fantastic feedback about Matt and Jared! We are happy to have you as a BMW of Shrewsbury customer. See you next time!

February 04, 2026

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Very responsive and thorough service team. They have good communication. Their attention to detail is very appreciated. More

by linehanleo01
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Recommend Dealer
Yes
Feb 04, 2026

BMW of Shrewsbury responded

Thank you for sharing your kind feedback. We will pass along your comments to our team, and we hope to see you again at BMW of Shrewsbury. Safe travels!

January 09, 2026

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Good communication, everyone had a good attitude and service was completed on time. Loaner car process was easy More

by Markdavid1723
Service Price Transparency
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Recommend Dealer
Yes
Jan 09, 2026

BMW of Shrewsbury responded

We are so glad you are satisfied with our communication and service! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We wish you safe travels ahead!

January 04, 2026

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easy to make a appointment and fast service really good experience and nice staff outstanding! More

by theodorodouglas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Nelson Gonell, Jason Campbell, Lance Gendron , Brad Macomber, Rob Picerno

Jan 06, 2026

BMW of Shrewsbury responded

Thank you for your confidence in BMW of Shrewsbury! We appreciate your business.

December 20, 2025

Dealership Rating
Employee Rating

Always easy to deal with. The used car manager Kenny and the general manager Brad are amazing. The service department is head and shoulders above all the rest. More

by Rmurphy6184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2025

BMW of Shrewsbury responded

We love hearing about your experience with our team! We’ll be sure to pass on your kind words to Kenny, Brad, and everyone in our service department. Thank you for choosing BMW of Shrewsbury, and we hope to work with you again!

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