Ryan Matsumoto
Ryan Matsumoto at South Bay Hyundai
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Ryan Matsumoto | Page 3

Sales & Leasing Specialist

South Bay Hyundai

20433 Hawthorne Boulevard
Torrance, CA 90503

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4.8
60 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.8

60 Reviews

Write a Review

60 Reviews of Ryan Matsumoto

March 27, 2024

Dealership Rating
Employee Rating

Inaccurate information provided about the car, unreasonable wait time even though I had an appointment with only 1 car picked out, took 3 hours before being told the car had minor damage on carfax More

by cpederson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Santoro

Mar 28, 2024

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

March 20, 2024

Dealership Rating
Employee Rating

Both sales and finance treated me respectful and didn’t not rush me. I felt important and that my business mattered to them. More

by rmartin109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Macias, Alex Ruiz

Mar 21, 2024

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

March 11, 2024

Dealership Rating
Employee Rating

Ryan made buying my car effortless. He was polite and professional. Thank you for your help and time. More

by rolandovela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen, Ryan Ortiz , Jim Hindi

Mar 12, 2024

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 06, 2024

Dealership Rating
Employee Rating

The quickest, best car deal ever! I went 4 Hyundai dealers and South Bay took care me to full satisfaction! They gave me the best deal that other dealers could come close. Ho hidden More

by susannaoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Juan Santoro

Apr 25, 2024

South Bay Hyundai responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

February 21, 2024

Dealership Rating
Employee Rating

Oscar was so insanely helpful with the purchase of my car. He made the process incredibly easy and followed up with me over the next few days as well. He even called back and assisted me when I mentione More

by marinarene.style
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen, Oscar Garcia

Feb 22, 2024

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with Oscar and our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

January 24, 2024

Dealership Rating
Employee Rating

Great friendly, great quick and efficient. Staff made it a very comfortable process. Did not feel pressured More

by maricelaramirez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Juan Santoro

Jan 25, 2024

South Bay Hyundai responded

Thank you for allowing us to earn your business and posting a review. Great to read about your nice experience working with our team. We'll be sure to recognize them for their excellent customer service. Please let us know if there's anything else we can do for you.

January 03, 2024

Dealership Rating
Employee Rating

Ryan Matsumoto and Oscar were great to deal with during the process and I look forward to working with them in the future More

by GregNishikawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Garcia

Jan 03, 2024

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Ryan and Oscar and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

October 13, 2023

Dealership Rating
Employee Rating

Very friendly and helpful people! Great service in all departments. Would highly recommend this dealership to anyone thinking of purchasing a Hyundai or Genesis! More

by dwroan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Steven Suh , Kei Y - great guy! and Xavier too!

September 25, 2023

Dealership Rating
Employee Rating

Everybody at the dealership was kind, patient, knowledgeable, and professional. They made the car purchasing process very pleasant. More

by sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Mace Bradley , Deon Joseph, Aidan O'Keeffe

September 18, 2023

Dealership Rating
Employee Rating

Staff is always courteous, friendly, professional, efficient, stands behind their word and their work. This particular Dealership is clean, comfortable and welcoming. More

by jnguinn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong , Dion - 5 stars

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