Kevin Marroquin

South Bay Hyundai responded

Thank you for the fantastic feedback! We love hearing that our team went above and beyond to understand what you wanted and made sure you left feeling fulfilled and happy with your experience. That kind of attention, paired with genuine product knowledge, can make all the difference. We truly appreciate you recognizing the effort that went into your visit and taking the time to share it with us. Thank you for choosing us, and we hope you’re enjoying your new vehicle!

South Bay Hyundai responded

Thank you for sharing such great feedback! We’re thrilled to hear you had an excellent overall experience and that you’d feel comfortable recommending us to your friends and family. That kind of confidence means a lot to our team. Even better, knowing you plan to become a repeat customer is something we truly appreciate. We look forward to seeing you again and earning that same level of satisfaction on every visit!

South Bay Hyundai responded

We’re so glad to hear you had such a great experience with our team! It means a lot to know you’d feel comfortable recommending South Bay Hyundai to your friends and family when they’re ready for a new vehicle. Thank you for choosing South Bay Hyundai, and we hope you’re enjoying your new Hyundai!

South Bay Hyundai responded

Thank you for the great feedback! We’re glad the entire experience felt easy, smooth, and straightforward. Keeping things clear and honoring the price agreed upon is exactly how we want the buying process to feel. We really appreciate you recognizing that transparency and for choosing us!

South Bay Hyundai responded

Thank you for sharing your feedback. We’re glad to hear that Jimmy and Mac were helpful, but we’re sorry that the overall experience was overshadowed by the long wait. We understand how frustrating it must have been to spend that much time waiting for a financing option that ultimately wasn’t needed. We also apologize for the confusion regarding Kevin. Your comments have been shared with our management team for review. We appreciate your feedback and regret that you left feeling disappointed.

South Bay Hyundai responded

Thank you so much for your incredible feedback! We’re truly honored to be considered a top-tier Hyundai dealership in the South Bay. It means a lot to hear that our team’s friendly, attentive approach and commitment to going above and beyond have made such a positive impression. Creating an experience where our customers feel valued and well taken care of is something we take great pride in. Thank you for your recommendation and for choosing South Bay Hyundai. We truly appreciate your support and look forward to welcoming you back again in the future!

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Kevin provided such a professional and positive experience. We’re also glad that the transparent pricing and competitive options helped make your experience an easy and enjoyable one. We truly appreciate your kind words and will be sure to share your feedback with Kevin. Thank you for choosing us, and we look forward to assisting you again in the future!

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ahmed Omar made your IONIQ lease experience efficient, thoughtful, and enjoyable. Providing a smooth and stress-free process is exactly what we strive for, and we’re glad he was able to guide you through everything with care and attention. We truly appreciate your kind words and thank you for choosing us. Congratulations on your new IONIQ, and we hope you enjoy every mile!

South Bay Hyundai responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent service experience did not meet the level of customer care we strive to provide. We appreciate you bringing these concerns to our attention, as clear communication, a welcoming experience, and making sure customers feel informed throughout the service process are all very important to us. We understand how frustrating it can be when expectations around timing, communication, and service details are not aligned. Your feedback has been shared with our team so we can continue improving. We appreciate the opportunity to learn from your experience and hope to provide a more positive visit in the future.

South Bay Hyundai responded

Thank you so much for sharing your experience! We’re truly glad you gave South Bay Hyundai the opportunity to assist you after your previous experience elsewhere. It’s wonderful to hear that Kevin, Rickey, and the team were patient, supportive, and able to help you find a deal that worked for your needs. We’re especially happy Kevin provided top-notch service and made the process smooth and comfortable from start to finish. We truly appreciate your trust and your kind words, and we look forward to helping you again in the future, especially when it’s time for your daughter’s next vehicle!