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Ryan Matsumoto
Ryan Matsumoto at South Bay Hyundai
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Ryan Matsumoto | Page 2

Sales & Leasing Specialist

South Bay Hyundai

20433 Hawthorne Boulevard
Torrance, CA 90503

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4.9
56 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

56 Reviews

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56 Reviews of Ryan Matsumoto

April 10, 2024

Dealership Rating
Employee Rating

Mace was fantastic! I would highly recommend him to anyone. Very personable - good energy. And very knowledgeable about the product and company. More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley, Juan Santoro

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Apr 12, 2024

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Mace and thank you for giving us the opportunity to serve you. We hope you're enjoying your new Hyundai, and please let us know if you have any other questions.

April 04, 2024

Dealership Rating
Employee Rating

He kindly explained things to me so I could make the right choice for my situation. More

by Diana Cho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Juan Santoro

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Apr 05, 2024

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

April 03, 2024

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Employee Rating

it was good process and experience with Hyundai South Bay. Thank you very much for supporting. More

by sanghyun0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 05, 2024

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that our team exceeded your expectations! Please let us know if there is anything more that you need.

March 31, 2024

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It was amazing to have you for my ioniq 6 lease. Thank you so much for your help and it brought the best dealership experience! More

by Gchun88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Steven Suh, Gerry Soto, Anthony Macias, Antonio Lopez, Justin Rodriguez

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Apr 01, 2024

South Bay Hyundai responded

We love to read reviews like this one! Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions. Enjoy your new IONIQ 6!

March 28, 2024

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Employee Rating

easy transaction; excellent follow up. found the car I wanted. trade in experience was easy and fair More

by jjsib5
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike "MJ" Juarez, Mace Bradley, Alex Ruiz

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Apr 01, 2024

South Bay Hyundai responded

Thank you for your great review and for spreading the word! All of us at South Bay Hyundai are happy to help! Please don't hesitate to call with any other questions. Congratulations on the new vehicle!

March 27, 2024

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Employee Rating

Amazing experience with my car hand delivered to me! I am pleased with my purchase. More

by NTULUMELLO11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerry Soto

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Mar 28, 2024

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback!

March 27, 2024

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Employee Rating

Inaccurate information provided about the car, unreasonable wait time even though I had an appointment with only 1 car picked out, took 3 hours before being told the car had minor damage on carfax More

by cpederson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Santoro

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Mar 28, 2024

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

March 20, 2024

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Employee Rating

Both sales and finance treated me respectful and didn’t not rush me. I felt important and that my business mattered to them. More

by rmartin109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Macias, Alex Ruiz

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Mar 21, 2024

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

March 11, 2024

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Employee Rating

Ryan made buying my car effortless. He was polite and professional. Thank you for your help and time. More

by rolandovela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen, Ryan Ortiz , Jim Hindi

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Mar 12, 2024

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 06, 2024

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Employee Rating

The quickest, best car deal ever! I went 4 Hyundai dealers and South Bay took care me to full satisfaction! They gave me the best deal that other dealers could come close. Ho hidden More

by susannaoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Juan Santoro

Helpful
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Apr 25, 2024

South Bay Hyundai responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

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