Ryan Miley | Page 4

Alex was great! He was able to get me approved for a loan even though my trade in was worth less than what I owed. 10/10 great job! He was able to get me approved for a loan even though my trade in was worth less than what I owed. 10/10 great job! More

by kaylee.ann.turner Verified Customer Verified Customer

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Dylan was helpful, thorough, knowledgeable, and upfront. The atmosphere at the dealership was very welcoming and all employees we were in direct contact with projected trust and honesty. We would buy a vehi The atmosphere at the dealership was very welcoming and all employees we were in direct contact with projected trust and honesty. We would buy a vehicle here again. More

by daitaly13 Verified Customer Verified Customer

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Great car buying experience! Everyone was friendly, knowledgeable, and extremely helpful. Bought a great car at a great price. Everyone was friendly, knowledgeable, and extremely helpful. Bought a great car at a great price. More

by csmith102112 Verified Customer Verified Customer

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Josh was nice, straightforward, new employee. He was the guy who picked up the phone when I called. Ryan more of your typical car dealer salesperson and played the "management / owner says" gam He was the guy who picked up the phone when I called. Ryan more of your typical car dealer salesperson and played the "management / owner says" game. Alisha was nice, easy to work with, but forgot the warranty info in the packet. Be aware that the cell number they give you will have your sales reps name assigned for communication, but that same number is used and seen by all parties at the dealership, so don't for one second think you are communicating with just your sales rep. when you are texting or sending pics of a trade in, etc. Two issues 1st - I purchased a $60,000 used vehicle and only got 1/2 tank of gas. Really? According to Ryan the OWNER has decided to only gives a full tank on NEW vehicles, no matter what you spend on the used vehicle. OK, that is just poor judgement to say the least. Every vehicle should get a full tank, its just good customer service. Do you really want to leave someone, anyone, with the feeling you "cheeped out" after they just spent a bunch of money on one of your vehicles? 1/2 tank not a big deal financially, just dumb. 2nd - Online Autotrader ad says the truck has a cold package, which includes an engine block heater (its a deiseal) and a grill apron for the winter. When I called the dealership after the vehicle was delivered there was no apron (I paid for it to be delivered since I was 485 miles away, drivers were nice). Ryan informed me that it didn't come with the truck. I asked why they advertised it as part of the package and he said "well, there was no picture of it on the advertisement so it was not included." I responded that there was no picture of the engine block heater either, but that was still included as part of the "cold package" so where is the apron? Then Ryan decided to stop responding. Again, not a huge deal money wise, the apron is something like a $120 or so, but the dealership was not honest and did everything they could since the sale was already complete, to not spend another dime. Maybe if I lived closer they would have been more honest? I really don't like dishonest people and I will go out of my way to make sure everyone knows who they are when they play that game. Everyone makes mistakes, just own up to it and fix it, don't lie about it or blame the boss that no one can talk to. So be aware that just because this dealership advertises something is included on a vehicle, don't assume it is unless you confirm it yourself prior to purchase, and don't expect a full tank of gas no matter how much you spend unless you get a new vehicle, More

by hartmansjoint Verified Customer Verified Customer

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Bryce was very helpful in choosing the right vehicle and going through all the options available to me. I would recommend him to everyone! going through all the options available to me. I would recommend him to everyone! More

by taylor Verified Customer Verified Customer

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. No hassle, No Stress Transaction. Best Car Dealership Experience I've Ever Had. Great Service. Experience I've Ever Had. Great Service. More

by christian_hall_01 Verified Customer Verified Customer

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Ryan took us out driving all day as we were not sure what we wanted. This was very helpful he got it down to two cars and he walked us through the features plus and minus of each one. we wanted. This was very helpful he got it down to two cars and he walked us through the features plus and minus of each one. More

by natewalker47 Verified Customer Verified Customer

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liked the salesman a lot. not happy having to put a battery in the first few days. than having to put brakes in having put less than 600 miles on the car. especially when i f not happy having to put a battery in the first few days. than having to put brakes in having put less than 600 miles on the car. especially when i found out that the back brakes were metal to metal.they gave me a deal on the brakeswhich i'm grateful for,but to sella car like that as far as i,m concerned is unsafe. More

by jonhondav45 Verified Customer Verified Customer

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They are very pleasant to do business with and they show that they enjoy their work. that they enjoy their work. More

by anderson.susan6 Verified Customer Verified Customer

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I always receive top notch service and the staff is very friendly, I will continue to do business at this dealership friendly, I will continue to do business at this dealership More

by FORDTERRI0 Verified Customer Verified Customer

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