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Nissan of St. Augustine

St. Augustine, FL

3.6
445 Reviews

2755 US-1 South

St. Augustine, FL

32086

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445 Reviews of Nissan of St. Augustine

June 19, 2024

The new management has really upgraded the facility and the looks. The salesman I talked with was very good and very helpful. And then came the finance person with double talk and questionable comments. I More

by rmason1548
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wombolt
Jun 19, 2024 -

Nissan of St. Augustine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. We’re out to be the number one Nissan dealer in northern Florida! Respectfully, Tala Abdelmajid Customer Service Director P: 954-656-4779 E: Tabdelmajid@csamauto.com

April 23, 2024

UNAPOLOGETICALLY DISHONEST. I went there for a final test drive on the way to purchase a vehicle at another dealership. They persuaded me to stay and offered me a deal for $350 More

by JMEdwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clayton Fields
Apr 26, 2024 -

Nissan of St. Augustine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Respectfully, Tala Abdelmajid Customer Service Director P: 954-656-4779 E: Tabdelmajid@csamauto.com

January 02, 2024

They scam you into believing you won a prize and tell you to come pick it up. When you go there they humiliate you by explaining how you fell for there SCAM and you actually won nothing. Then they have the a More

by CS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William McGrattan
Jan 04, 2024 -

Nissan of St. Augustine responded

Cs, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

December 04, 2023

Best experience buying a car! Walter was great to work with (no pressure), as was the rest of the team! Will definitely recommend to family and friends!! More

by stephmorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Cooper
Dec 08, 2023 -

Nissan of St. Augustine responded

Stephmorse, thank you for your kind review; we are happy t We look forward to your next visit! Take care! o pass along your comments to the team here at Nissan Of St. Augustine!

November 27, 2023

What a wonderful experience I had at Nissan St. Augustine and just have to share it. From the moment my grandson and I drove up, meeting and working with Walter Cooper, his knowledge and patience More

by Susan Wetherington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Cooper, William Barnes, Eric Cortez
Nov 30, 2023 -

Nissan of St. Augustine responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2023

Impeccable customer service. Bill, Layne and James were so patient and helpful. They did not pressure me or try to sell me something that I could not afford. I went in with More

by bcnanny65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Layne Parks, William Barnes, Clayton Fields, James Wright, Cynthia Benefield
Nov 15, 2023 -

Nissan of St. Augustine responded

Bcnanny65, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of St. Augustine! Thank you so much again for your feedback! We hope you have a great day!

September 21, 2023

Caleb May was such a nice guy. A young man with an absolutely GREAT personality. He knew about the jeep we purchased, the reason I know was I let him explain all about it to me, b More

by Myles S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb May, He was such a great guy and very familiar with the vehicle we bought. It was used but he knew all about. GREAT GUY.
Sep 23, 2023 -

Nissan of St. Augustine responded

Myles S., thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of St. Augustine! Thank you so much again for your feedback! We hope you have a great day!

July 07, 2023

Demontre Neeley Went above and beyond to help me get into a car. He worked with me for hrs getting me approved even though I had a screaming toddler with me. If you’r in the market for a great car look More

by Kmartindill77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Fields
Jul 09, 2023 -

Nissan of St. Augustine responded

Kmartindill77, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of St. Augustine! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2023

This is the second time I’ve had to bring my car in for major service since purchasing there! The first time they tried to tell me I needed to replace whole A/C system for $4000!! Brought to my mechanic an More

by jaciracano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
February 20, 2023

I never write reviews, and only wish I could give this place zero stars.. Went in to see about a vehicle that on the website read 25,000. As soon as I sat down with a sales rep same vehicle went to 33000. More

by dbj
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
William McGrattan
Feb 23, 2023 -

Nissan of St. Augustine responded

Sir it apperas you put in 2 reviews but we do not have a William Mc Gratten that works here. The issue was we could not get your deal where you wanted it. Good Day .

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