"Nice people, efficient service. Liked the car. Got it..."
Nice people, efficient service. Liked the car. Got it serviced and cleaned promptly ready for sale. Could have paid less, but I need the car with no hassles, and there were no hassles.
"I purchased a used 2016 GMC 2500HD service was very good,..."
I purchased a used 2016 GMC 2500HD service was very good, my Salesperson Tyler Dubay-Martin was very pleasant to work with, he was very knowledgeable about the truck and was able to make me feel at ease with the sale and financing options, I had thrown a curveball by trading two vehicles for this sale. He walked me through the service department and introduced me Manuel one the service advisors.
All in all a good experience.
"They worked tirelessly to find a deal for me! Very kind..."
They worked tirelessly to find a deal for me! Very kind and thoughtful, respectful as well. Can't go wrong with these guys, I love my car!! Joe B. and Ryan S. really came through and I can only highly recommend!
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"Excellent service and one of the best vehicles I have..."
Excellent service and one of the best vehicles I have ever owned. All around professional and friendly atmosphere of the dealership. Management and sales worked together to give me the best price for my Subaru Accent.
"This was my first new car experience and everyone made me..."
This was my first new car experience and everyone made me feel at ease. The staff was helpful and accommodating. My salesman was friendly, helpful, and got me exactly what I wanted!
"Doug Merrill was wonderful and honest!"
Full disclosure: I absolutely hate dealerships. I really the process of buying a car. I especially dislike salesmen for the most part. I have never walked away from a dealership feeling like the vehicle I purchased was EXACTLY what I wanted for a fair price.. That being said:
Ryan Gola who was our online sales contact was very very helpful. He was accessible, knowledgeable, respected our time, and coordinated our meeting at the dealership.
Once we were actually at the dealership, we worked with Doug Merrill, who was absolutely AWESOME. I highly highly highly suggest working with him if you're in the market for a new vehicle. He went above and beyond. Transparency is very important to me, and I can tell when I am being mislead. Doug was open about every single step of the process and what they could (and could not do) on both my trade-in and the price of the new vehicle. He probably ran deal options 15 different ways for us until we got understood and became comfortable with all of our options.
Doug was knowledge, polite, understanding, and honest. Every step of the way from the test drive to follow-up phone calls was 10/10 customer service.
(The ONLY part of the process that made us uncomfortable and put us off was when the Manager came over to try and hammer out some deal points. He was actually quite rude and gave off the typical "sleezy sales vibe". When I was talking with him about another deal I had a deposit on at another dealership, he got loud and said "then why don't you take that???" He eventually got called away and we resumed with Doug. )
OVERALL: Thank you Doug and Ryan Gola! Great dealership to deal with!
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