Dealership Experience
14 yrs, 2 mos
Industry Experience
30 yrs, 6 mos
671 Reviews
Write a Review671 Reviews of Ryan Swaney
December 28, 2010
After a car accident in which my car was totaled, I had the pleasure of meeting Ryan Swaney at the Lima Auto Mall. Ryan bent over backwards to help me find the vehicle that was right for me. He was frien the pleasure of meeting Ryan Swaney at the Lima Auto Mall. Ryan bent over backwards to help me find the vehicle that was right for me. He was friendly, knowledgeable, and very patient as I searched for my best fit. A day after I took delivery of my new 'used vehicle' I spotted a small windshield crack that I had not seen the day before. I was afraid that glass would not be covered under my 12 month bumper to bumper, but Ryan immediatedly made arrangements for a glass service to come to me to replace the windshield. I would definately return to Lima Auto Mall and request Ryan Swaney as my sales associate. Great BIG thanks Ryan! More
Other Employees Tagged: Ryan Swaney
December 18, 2010
When I found the car I was looking for on the internet, I inquired and received a quick response from Ryan Swaney at Lima Auto Mall. He kept in contact via email, and had a no-pressure approach to his commu inquired and received a quick response from Ryan Swaney at Lima Auto Mall. He kept in contact via email, and had a no-pressure approach to his communications. Upon arriving at the dealership, I received a friendly greeting, and I felt like a valued customer. From test-drive, to signing the paperwork took only two hours. Overall, this was the best car buying experience in over 20 years of purchasing cars. More
Other Employees Tagged: Ryan Swaney
December 17, 2010
I cannot tell you how pleased I am with my experience at the Lima Auto Mall. I am 63 years old and have bought many cars - new and used - but I have never been treated as well by any dealership or salesman the Lima Auto Mall. I am 63 years old and have bought many cars - new and used - but I have never been treated as well by any dealership or salesman as I have been treated our salesman Ryan Swaney and the rest of the people at the Lima Auto Mall! If you take the time to read the rest of this I believe you will understand why I say that this dealership and salesman Ryan Swaney are head and shoulders above any dealer or salesman I have ever dealt with. I was hunting for a specific make and model vehicle on the internet and found that the Lima Auto Mall had one. Now you need to understand that my wife and I live about 500mi away in the Upper Peninsula of Michigan - but we were travelling to Toledo for a Christmas gathering of our family. We went down to Toledo a day early and I called the dealership and spoke to one of thier salesmen - Ryan Swaney. Because I was going to finance the vehicle up where I live I had no idea how to take care of this very important part of the deal. I had the loan officer at my credit union call the dealership to work out the details - bearing in mind that I had not seen the actual vehicle and so was not sure if I would purchase it. But they found a way to accomodate my situation. I went to the dealership and there was the car - sitting exactly where Ryan said it would be. Even though it is an '07 it looked like new! Ryan gave us a tour of the vehicle - explaining how everything worked and answering all of our questions. We took the vehicle for a test drive and then talked a little more and came to an agreement on price. Ryan then took the vehicle to another part of the facility - washed it and filled it up with gas - and then we went to the finance manager. To everyones surprise the finance manager did not know anything about the deal worked out with my credit union! It seems that the lady who took the call had quit 1 hour after the deal was made with my credit union - without telling anyone what the details were for the financing! But these people are professionals and understood that I needed to leave with the vehicle and the check would be sent to them on Monday - and they made it work! Now it is a week later and I received a call from Ryan asking if we are completely satisfied with the car. We are! But I needed the part number for the wiper blade for the rear window wiper. Ryan put me on hold for about 1 minute and told me he couldn't find the part number - but had ordered the part from the service dept. and it will be shipped to me free of charge! I really do not know how I could be treated better! Now I know why they have lasted over 100 years at the same location! More
Other Employees Tagged: Ryan Swaney
December 13, 2010
We were not sure what we wanted to do, lease or purchase, or what type of vehicle we wanted. After test driving A LOT of vehicles and going over ALL our options with Ryan, we were able to make the best deci or what type of vehicle we wanted. After test driving A LOT of vehicles and going over ALL our options with Ryan, we were able to make the best decision for our budget and family needs. We will definately be back when we are in need of another vehicle. More
Other Employees Tagged: Ryan Swaney
December 11, 2010
Ryan was friendly, efficient, and made my first car buying experience very comfortable. Ryan was easy to work with as the finance officer, Mike, was very good at explaining all my options. They have lo buying experience very comfortable. Ryan was easy to work with as the finance officer, Mike, was very good at explaining all my options. They have lots of very nice vehicles on their lot and I strongly recommend any car buyer to go and check them out. More
Other Employees Tagged: Ryan Swaney
December 09, 2010
Ryan was very friendly. He moved very quickly in getting the things nessasary done. They already had a sale price on the car so I couldn't get them to budge anymore. It was a pretty fair price on the car th the things nessasary done. They already had a sale price on the car so I couldn't get them to budge anymore. It was a pretty fair price on the car though. I will definately tell my friends to go to Lima Auto Mall and ask for Ryan Swaney. More
Other Employees Tagged: Ryan Swaney
November 23, 2010
The overall experience with Lima Auto Mall and Ryan Swaney went very well. There are other places I shopped but was not pleased with the experience nor the sales people. Ryan went above and beyond to Swaney went very well. There are other places I shopped but was not pleased with the experience nor the sales people. Ryan went above and beyond to provide great customer service. I would gladly do business again with Ryan and will refer people to him. I am pleased with my decision, the purchase and working with Ryan. More
Other Employees Tagged: r
November 22, 2010
My experience at Lima Aunto Mall was excellent! As soon as we pulled in the lot, Ryan Swaney came out and introduced himself. He took 45 minutes to walk around the lot with my boyfriend and I answering any as we pulled in the lot, Ryan Swaney came out and introduced himself. He took 45 minutes to walk around the lot with my boyfriend and I answering any questions we had. We were not really looking to buy a car at that time, but we felt very comfortable with Ryan and we felt the price was good and bought the car a few days later. Ryan was great and we love our 2010 Malibu! More
Other Employees Tagged: Ryan Swaney
November 16, 2010
Salesman was very friendly. Very helpful in getting the car financed. Our present car being a 2003 and the the 2011 having so many more options the salesman was very helpful in explaining how the systems w car financed. Our present car being a 2003 and the the 2011 having so many more options the salesman was very helpful in explaining how the systems worked. Helped setup for the onstar system. We were a little late to pick up the vehicle and the dealership staff stayed past hours for us. I would highly recommend Ryan Swaney and the Lima Auto Mall to anyone in the new or used car market. More
Other Employees Tagged: Ryan Swaney
November 16, 2010
The dealership staff was very friendly and professional. The sales associate was extremely knowledgeable in regards to the vehicle we were intereted in and the financing options available to my wife and I. The sales associate was extremely knowledgeable in regards to the vehicle we were intereted in and the financing options available to my wife and I. The sales associate and staff made the car shopping experience very comfortable and stress free. This was by far the best car shopping experience for me personnally and I would highly recommend this sales associate and dealership. More
Other Employees Tagged: Ryan Swaney