Ryan Swaney | Page 68

I loved my whole experience at Lima Auto Mall, I had no plans to walk out with a car that day. I was set on a Cruze but walked out with a Sonic which I am very happy with. Every person I worked with was am plans to walk out with a car that day. I was set on a Cruze but walked out with a Sonic which I am very happy with. Every person I worked with was amazing and I really appreciated all they did to get me into a new car that day. I loved the fact that they took so much consideration on the safety of my car due to me having a young son. I will surely be continuing my car services at Lima Auto Mall and will recommend them to anyone wanting to buy a new car! More

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Everyone always goes above and beyond. I've dealt with some of the same employees previously when I bought my first brand new car & they were just as attentive then as they were today. They knew exac with some of the same employees previously when I bought my first brand new car & they were just as attentive then as they were today. They knew exactly what I wanted and came through wonderfully. More

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Although I live about 80 miles from the dealership, they had the particular car I was after, so I drove up on a Friday morning. I dealt mainly with Rick Jones (Sales) who knows everything there is to know had the particular car I was after, so I drove up on a Friday morning. I dealt mainly with Rick Jones (Sales) who knows everything there is to know about Cadillacs. He was very patient with me as the number of features on a Cadillac can be a bit overwhelming at first. He was excellent in every regard. I felt they were fair in the trade-in value that they arrived at for the Chrysler I traded in. Ryan Swaney (Sales Manager) and Tod Kitchen (Finance Manager) were excellent as well. Ryan had to tend to a couple issues involving my purchase and handled them effortlessly. Tod doesn't pressure you at all and try to get you to purchase extras (e.g., extended service plan). He was efficient as well and explained everything clearly. Overall, I was very pleased with my experience and wouldn't hesitate to go back!! More

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We were very pleased with the friendliness that this dealership gave us, they really make you feel comfortable when walking into there sales floor. I would recommend Lima Auto Mall in Lima Ohio to every dealership gave us, they really make you feel comfortable when walking into there sales floor. I would recommend Lima Auto Mall in Lima Ohio to everyone, this is our first time leasing and they explained everything so well to us. When our lease is up we definitely plan on returning to this dealership, and I forgot to mention it is a very clean building and a lot of cars to chose from. Keep up the good work. More

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my wife and i found a malibu maxx on the internet at lima auto mall, two hours away. the trip was well worth it the staff was friendly and professional. my wife loves the car, i would recomend this dealer to auto mall, two hours away. the trip was well worth it the staff was friendly and professional. my wife loves the car, i would recomend this dealer to family and friends. thank you More

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After an intense Internet search we identified five cars that we were interested in. All of our search criteria were satisfied with the vehicle at Lima Auto Mall. We made phone contact and then an appoint that we were interested in. All of our search criteria were satisfied with the vehicle at Lima Auto Mall. We made phone contact and then an appointment to see the vehicle. We were treated with respect and received intelligent explanations throughout the purchase process from every employee involved in our transaction. Before leaving the dealership, Dave gave us personal training in how to use and operate all of the features on the vehicle that we were not familiar with. A totally pleasant haggle free experience. More

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The employees above went out of their way to make this deal very very affordable one. We got the price we needed for trade in, We got a good price on automobile my son selected and we are very happy with deal very very affordable one. We got the price we needed for trade in, We got a good price on automobile my son selected and we are very happy with everyone involved. Our time spent there was very good.Would recommend this dealership to friends and family. William M Reed More

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We had been looking for a long time for this vehicle, Lima Auto Mall had just what we wanted at a very fare price. Dave Osbon was really good at explaining everything and very helpful. Ryan Swaney was an Lima Auto Mall had just what we wanted at a very fare price. Dave Osbon was really good at explaining everything and very helpful. Ryan Swaney was an up front kinda person who gave us his best deal right away, we like that. Tod Kitchen was amazing at explaining the financial part of it. He did not talk over your head and was very through about the process. The over all experience was great and I would highly recommend it. More

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Came here cause my father recommend them (Lima Auto Mall) Talked to manger Ryan and he turned me over to Sean and they found me the car i wanted They were very Professional and friendly and very knowledge Talked to manger Ryan and he turned me over to Sean and they found me the car i wanted They were very Professional and friendly and very knowledgeable. Had a great time with them and bought a Cadillac v from them. I would go back More

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i would like to thank everyone that help me and the wife find a nice car these guys are awesome they work hard for u there is no question that if i need another car this is the place to go thanks again for find a nice car these guys are awesome they work hard for u there is no question that if i need another car this is the place to go thanks again for all the hard work and the great people that work there in making me and my wife happy. More

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