Ryan Urban
Ryan Urban at Toyota of Kent

Ryan Urban | Page 2

General Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.6
84 Reviews
4.6

84 Reviews

Write a Review

84 Reviews of Ryan Urban

May 02, 2023

Dealership Rating
Employee Rating

Very professional and friendly, made the buying process smooth and fast. Would definitely recommend to anyone. More

by FIDURSKI33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2023

Toyota of Kent responded

Fidurski33, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 25, 2023

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Employee Rating

I was very pleased with the entire process at Toyota of Kent.5 stars the entire time. More

by RDOLLYHIGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Toyota of Kent responded

Rdollyhigh, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

April 20, 2023

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Employee Rating

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 17, 2023

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The person who helped me was extremely friendly (( am an xxx because I can't remember his name). And I was shuttled to and from, which was also very nice. Ryan Urban....he's the man. Keep him around as More

by THIGGINSWX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz , Pilot student who drove me home was a good guy.

Apr 26, 2023

Toyota of Kent responded

Hi Thigginswx, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 12, 2023

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Employee Rating

People were great they had the truck the only problem I had had nothing to do with them they didn’t put the floor mats in that truck side from that it was one of my best car buying experiences More

by THOMASFINNERTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Thomasfinnerty, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2023

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Employee Rating

Thought I was getting a maintenance service and was charged over $500 in labor more than double the price of the actual materials used. More

by missego77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 26, 2023

Toyota of Kent responded

Hi Missego77, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at 330.673.2200 and ask for Nick Williams our service manager to discuss this further.

April 05, 2023

Dealership Rating
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Excellent service and even better people there to work with. I highly recommend this establishment! More

by MLOPEZ2168686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Toyota of Kent responded

Mlopez2168686, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

April 01, 2023

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I’ve done business with the team at Toyota of Kent for 15 years and always have a wonderful experience with everyone, they have my highest recommendation! More

by MDHICKEY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 30, 2023

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Employee Rating

Hi! What an amazing experience! Would highly recommend Toyota of Kent! Kindness. Professionalism. Great people! More

by TFINCH1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Matt Roberts, Anthony Bonina, Kaylee Genthner , Bill, Stephanie, Andrea, Justin, and Stevie

Jan 11, 2024

Toyota of Kent responded

Hi Tfinch1968, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

March 23, 2023

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Employee Rating

AMAZING. Great staff! FAST AND EFFICIENT. Will always do business with them. I recommend 10 out of 10 . More

by DJLANO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RYAN DODGE 5 stars!

Mar 26, 2023

Toyota of Kent responded

Hi Djlano5, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

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