Rylee Kiernan | Page 7

One of the best experiences I’ve had at dealership. He had great customer service, made sure we were well informed on everything we signed and helped every step of the way. 10/10 He had great customer service, made sure we were well informed on everything we signed and helped every step of the way. 10/10 More

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Joe Grapes provided seamless service to my family as we shopped and purchased a 2025 Honda CRV. Very attentive and motivated to make sure we had the best experience. shopped and purchased a 2025 Honda CRV. Very attentive and motivated to make sure we had the best experience. More

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Joe made buying my first Honda an excellent experience. He was very personable and I would highly recommend him. He was very personable and I would highly recommend him. More

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If you are looming for someone who is compassionate and caring who also will go the extra mile to give a great customer experience than go to Heritage Honda bel air and ask for Joe McDowell. He truly is a caring who also will go the extra mile to give a great customer experience than go to Heritage Honda bel air and ask for Joe McDowell. He truly is a very rare and very unique person. He will make sure to accommodate all your needs and wants with a smile on his face!! More

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Stop in heritage Honda Bel Air and ask for Joe McDowell he is Awesome Sauce!! Prices are amazing! Brief story after a horrible car accident I was confined to a hospital bed and Joe took the time to bring t he is Awesome Sauce!! Prices are amazing! Brief story after a horrible car accident I was confined to a hospital bed and Joe took the time to bring the car to my home so he could accommodate my hubby so he would not have to be to far from me in my current condition and he could look at and test drive the car. They gave me a great deal and he even went back and cleaned the car filled it up with fuel and brought everything back for me to sign. It was truly service with a Smile. Great Job Joe McDowell. Thanks Toni and Chris More

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When faced with prospect of no sale, dealership was generous. Thought salespeople were solid. All in all a good experience and I don’t feel slimed, which is a plus. generous. Thought salespeople were solid. All in all a good experience and I don’t feel slimed, which is a plus. More

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Easiest purchase ever made. Terry was great, very professional, polite and patient. I highly recommend this dealership. Terry was great, very professional, polite and patient. I highly recommend this dealership. More

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Tim Clark was the best salesperson we have ever worked with when buying a new vehicle. We were looking for a particular make/model certified pre-owned car, which was not one in their typical inventory. with when buying a new vehicle. We were looking for a particular make/model certified pre-owned car, which was not one in their typical inventory. He spent time to learn all about it so he could thoroughly explain it to us. He even took the time to send a personalized video prior to us making it to the dealership so we could see it up close before we made the 1-hour drive over. We highly recommend Tim and Heritage Honda Bel Air! More

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Joe is a saint! I will give him 100 stars if I can! I emailed him to inquire about a CRV Hybrid, but did not hear back so I sent a text. Turns out it was his off day I will give him 100 stars if I can! I emailed him to inquire about a CRV Hybrid, but did not hear back so I sent a text. Turns out it was his off day. However, he continued to text and ask me what information I need and how he can help. We were able to get to an agreed price through text, on his day off and this was at 8 pm! Joe went above and beyond to help me get the CRV that I wanted. He is extremely helpful and very professional, he will not push you in buying things that you do not need. If you are on the market for a Honda, and want a painless, stress free, no-pressure buying experience you should work with Joe McDowell at Honda BelAir. Joe- again, thank you for your hardwork and dedication to your job. I hope you get rewarded for the things that you do for your customers. More

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I must say this had been the easiest car buying experience. I have been looking for an SUV for my husband as an anniversary gift. I've been shopping around almost all Honda dealers in MD, but only experience. I have been looking for an SUV for my husband as an anniversary gift. I've been shopping around almost all Honda dealers in MD, but only Heritage Honda Belair delivered. Shawn and Chris are so helpful. Shawn was great with negotiations. He was honest, and we didn't feel pressured at all. Chris and Rylee were also phenomenal. They knew what they were doing, and they were very welcoming of questions. Chris showed my husband how the buttons on the dashboard work and important reminders before driving his new car. We received an email and SMS from him the next day to ask how we were doing with the new car and if we needed anything. I have never experienced this with previous car dealers. Overall, I am so satisfied with the service. More

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