Terry Fifer

This 2021 Honda CR-V is my second purchase at Heritage Honda Bel Air and I couldn’t be more pleased. My salesman was Terry Fifer. He simply did everything right. He was not pushy in any way. When I encoun Honda Bel Air and I couldn’t be more pleased. My salesman was Terry Fifer. He simply did everything right. He was not pushy in any way. When I encounter an aggressive salesperson, I am forced to become defensive and I simply walk out the door. Terry in no way made me feel defensive. He made note of the things I was looking for in a vehicle and each one that he showed me had those exact features. When I was shown the vehicle that was to become the CR-V that I drove away, I noticed some superficial damage (a fairly deep scratch) on the front passenger side. I asked if this could be buffed out and a manager told me that this “scratch” was probably too deep. I bought the car anyway and after it had been detailed in their shop and I picked up my new ride I was so happily surprised to see that the service people had somehow all but made this damage disappear! I had to look for it to even see it. Many thanks to Terry Fifer, to Max, and to the shop personnel for a job well done. More

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Very thorough, pleasant, and professional. Showroom is clean and spacious. Low pressure on sale and add ons Showroom is clean and spacious. Low pressure on sale and add ons More

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Terry was amazing, he’s super knowledgeable and was very helpful the whole way through. Thank you so much, couldn’t have asked for a better salesman helpful the whole way through. Thank you so much, couldn’t have asked for a better salesman More

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My Sales Consultant, Terry Fifer is absolutely phenomenal. Not only is he highly knowledgeable about the products, but he really cares about his client, their experience, their needs and their bud phenomenal. Not only is he highly knowledgeable about the products, but he really cares about his client, their experience, their needs and their budget. He is relentless in ensuring his clients satisfaction with their purchase. Terry took the time to uncover my needs to decipher the perfect vehicle for me. He’s patient, kind and knows how to advise his clients to make the best choice for them without being overbearing or crass in his sales process. I wouldn’t hesitate to purchase my next vehicle from him. More

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Great experience with Terry amazing service he provided. He had multiple customers and still did an amazing job with selling my friend a car! He had multiple customers and still did an amazing job with selling my friend a car! More

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I had an absolutely amazing experience working with my salesperson Terry Fifer! From the moment I walked in, he went above and beyond to make the entire process smooth, stress-free, and actually enjoyable salesperson Terry Fifer! From the moment I walked in, he went above and beyond to make the entire process smooth, stress-free, and actually enjoyable. He was honest, patient, and truly worked hard to get me the best deal possible. He answered every question, kept me informed through the whole process, and never made me feel pressured. It’s rare to find someone in sales who genuinely cares about their customers, but that’s exactly how he treated me. If you’re looking for someone who will go the extra mile and make sure you leave happy, I highly recommend asking for him. I couldn’t be happier with my experience and my new vehicle! More

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Terry was great. He was informative, answered all of our questions and wasn’t pushy. Thanks Terry! He was informative, answered all of our questions and wasn’t pushy. Thanks Terry! More

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Amanda truly cares about her customers! It was never about getting a sale, but rather ensuring that I found the right vehicle for me. She was patient and knowledgeable. It was never about getting a sale, but rather ensuring that I found the right vehicle for me. She was patient and knowledgeable. More

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Justin Craig was very helpful to me and my girlfriend while purchasing a car. He was great. while purchasing a car. He was great. More

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Justin Craig and Terry Fifer were both amazing. We bought a Subaru Crosstrek from them and they took great care of us! We bought a Subaru Crosstrek from them and they took great care of us! More

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