Rylee Terry
Rylee Terry at Parks Ford Lincoln of Gainesville

Rylee Terry

Hyundai Service Consultant

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.2
38 Reviews
4.2

38 Reviews

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38 Reviews of Rylee Terry

December 10, 2025

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Employee Rating

My wife and I live in Ocala. We need to have our brakes worked on and Rylee indicated that it would take over 4 hours to do the job. Since it was going to take that long we inq More

by Skipper
Service Price Transparency
Service Communication
Recommend Dealer
Yes

December 06, 2025

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Employee Rating

It was way too expensive and took way too long. Dropped truck off at 10 am. Was not done until 3:30 pm. Was very disappointed with their service this time. Will change my oil from now on and find s More

by lion11_88
Recommend Dealer
No

Other Employees Tagged: Rylee Terry

December 03, 2025

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Employee Rating

Very friendly and helpful staff Always kind and very knowledgeable about vehicle service. Would recommend their services to anyone More

by larrygrimes6
Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

December 02, 2025

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Employee Rating

Very friendly and professional got in and out in less than an hour for an oil change and service More

by kkoon64
Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

November 30, 2025

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Work was done quick and accommodating for a last minute reservation change. Rylee was great! More

by LTHOM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 24, 2025

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It took three attempts to get my truck worked on for the recall due to lack of communication and parts availability More

by bsimken16
Recommend Dealer
No

Other Employees Tagged: Rylee Terry

Nov 28, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I appreciate you bringing to my attention the multiple attempts it took to complete your recall repair and the challenges you experienced with communication and parts availability. Your insight is important and helps us identify where our process can improve. I’d like to look into this further and get a better understanding of what occurred during your visits. Please reach out to me directly so I can review your repair history and ensure your concerns are addressed properly. Austin Hundt Customer Experience Director Parks of Gainesville Cell: 352-262-4923 ahundt@parksofgainesville.com

November 14, 2025

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Employee Rating

I felt it was a honest and quick transaction the way I like it.I feel that everyone that we delt with was excellent More

by DAVEYLAND1
Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

November 08, 2025

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Employee Rating

They were attempting to charge me for work they didn't do The reason they claimed was because it was a dually and too heavy for their lift More

by Nwflelectricllc
Recommend Dealer
No

Other Employees Tagged: Rylee Terry

November 05, 2025

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Employee Rating

Rylee checked my SUV in for an oil change and, after reviewing the Technician's inspection notes, assisted me in scheduling additional repairs. More

by DAVIDREISZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2025

Dealership Rating
Employee Rating

I was told they would call me when the car was finished. They never called. I called the Service Department and was put on hold twice, the first time for 25 minutes. More

by mich5796
Service Communication
Recommend Dealer
Yes
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