Dealership Experience
1 yr, 9 mos
Industry Experience
14 yrs, 10 mos
Languages Spoken
English
Spanish
252 Reviews
Write a Review252 Reviews of SAMUEL PEREZ
May 06, 2024
The service our very excellent and kind. The staff are very helpful.I will recommend this service. The staff are very helpful.I will recommend this service. More
Other Employees Tagged: Austin Demott, Zachary Benavides, Patrick Branyan, Rudy Aldape, Zachary Dollar, John Brittingham , N/A
May 04, 2024
Very good experience, Angelena positive response And great customer service make sales easy. All associates, accounting and legal work explained very well. We talked to Steve also and happy with his qui great customer service make sales easy. All associates, accounting and legal work explained very well. We talked to Steve also and happy with his quick documentation work. We got car washed even it was very late. Thanks all associates. Will recommend to my friends sure. More
Other Employees Tagged: Austin Demott, Zachary Benavides, Patrick Branyan, Rudy Aldape, Zachary Dollar, Dylan Ebbs , Angelena the best
April 30, 2024
It was easy and quick to get approval. The sales person was good at his job The sales person was good at his job More
Other Employees Tagged: Pat Smith, John Brittingham
April 27, 2024
Very good experience with the service dept, very quick process and customer service was great! process and customer service was great! More
Other Employees Tagged: Austin Demott, Ramon Amaya, Brad Corona, John Brittingham
April 27, 2024
Patrick Branyan was awesome showing me the cars capabilities. There were so many things I did not realize the car could do, but thanks to Patrick, I can now use them. capabilities. There were so many things I did not realize the car could do, but thanks to Patrick, I can now use them. More
April 22, 2024
Service was quick and up to my satisfaction. Would go back in the future for any service. Would go back in the future for any service. More
Other Employees Tagged: Ramon Amaya, Brad Corona, John Brittingham
April 15, 2024
The worst customer service I have ever experienced (I am 60 years old) I went through the effort of talking to a service writer only to learn that a 12 volt battery check was as much as the battery, Once I 60 years old) I went through the effort of talking to a service writer only to learn that a 12 volt battery check was as much as the battery, Once I arrived, Also there are never any loaners. I was not the only one that day that was lied to about a loaner. A lady was also under the impression that she would get a loaner. I will never buy a vehicle from Gay family again. More
April 13, 2024
I dropped my car in when the engine went out on it. Sam was supposed to be the man taking care of it. I could never contact him. He would never contact me and let me know what was going on. I tried one Sam was supposed to be the man taking care of it. I could never contact him. He would never contact me and let me know what was going on. I tried one day from like 8 o’clock in the morning until 1145 in the afternoon left several several messages and everything else and finally had to get mad and blow up just for the operator to finally find somebody to return my car call I was guaranteed my car was ready when I got off work on a Tuesday to pick it up and I still ended up sitting in the waiting room for a half an hour waiting for them to bring my car out to me. I have now got my car home, but I’m about ready to bring it back because I have a horrible smell of antifreeze every time the car gets hot and I don’t know if there’s a leak in the car or what is going on, but it wasn’t there before I brought the vehicle in and it is there now . More