SHANNON MCDONALD
SHANNON MCDONALD at Aventura Chrysler Jeep Dodge Ram

SHANNON MCDONALD

SERVICE WRITER

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of SHANNON MCDONALD

March 21, 2026

Dealership Rating
Employee Rating

Always fast and efficient. In and out in less than an hour. Oil change done without any issues. More

by td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 19, 2026

Dealership Rating
Employee Rating

The way this company design the appointments is very confused. Why is the system accepting appointments at a specific time, when you get there it does not matter the time of the appointment they inform More

by SPACUBA1
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2026

Aventura Chrysler Jeep Dodge Ram responded

"SPACUBA1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 16, 2026

Dealership Rating
Employee Rating

Shannon was great! She kept me informed throughout the process. She called me back as soon as she could if I had any questions. She let me know as soon as my truck was More

by toadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2026

Dealership Rating
Employee Rating

Shannon As Always has gone beyond what I call normal for a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super More

by AZCAMERAS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: STEVE WILLIAMS

March 11, 2026

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Employee Rating

Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske More

by DFORBES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2026

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 11, 2026

Dealership Rating
Employee Rating

All good ,had a good experience. Nice car and good sales rep. Have a good day More

by nadjabr2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2026

Dealership Rating
Employee Rating

The service at the dealer was great, as always. Shannon was very helpful and extremely helpful The service in my car was super fast and the whole staff was super nice and friendly More

by MARIO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2026

Dealership Rating
Employee Rating

I had my car repaired there on several occasions, and each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back fr More

by alexandrab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: STEVE WILLIAMS

Mar 06, 2026

Aventura Chrysler Jeep Dodge Ram responded

Alexandra. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 04, 2026

Dealership Rating
Employee Rating

Happy with the service appointment, the vehicle was serviced and ready in a timely manner More

by CAESARBELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

Dealership Rating
Employee Rating

Really good service,l, my car always has issues and the team at Jeep Aventura help More

by joseph_davidov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt , Robert

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