SUSAN BOTTORF
SUSAN BOTTORF at Victory Toyota of Brook Park
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SUSAN BOTTORF | Page 2

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.5
180 Reviews
4.5

180 Reviews

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180 Reviews of SUSAN BOTTORF

April 17, 2023

Dealership Rating
Employee Rating

My car service was on 14th April and my front wiper were torn off and I realized on Saturday during rain. This was not the issue before and not sure when they do More

by Harsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 14, 2023

Dealership Rating
Employee Rating

Entire Metro team was phenomenal starting with Tony and Chad and finishing with Ryan Schneider! More

by MICHAEL6477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2023

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Tony works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

April 11, 2023

Dealership Rating
Employee Rating

No complaints very professional Also very efficient and courteous I will recommend metro Toyota to family and friends More

by MARY.KANANIAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 17, 2023

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

March 23, 2023

Dealership Rating
Employee Rating

It could not be easier to schedule and obtain service. Always easy and a breeze More

by Coffee Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 22, 2023

Dealership Rating
Employee Rating

Very clean and professional. Quick service got me in and out and they even took me a few minutes late. More

by CB96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 21, 2023

Dealership Rating
Employee Rating

You guys take care of everyone with a smile. I truly appreciate that, thank you More

by wilberts812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 20, 2023

Dealership Rating
Employee Rating

All employees were very professional. I was in and out quickly. It was my first time there and it was a good experience. More

by aabranovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

The service team made everything quick fast efficient and with great care and I love it!! More

by HUGOQUILES12316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

Technician is very nice and knowledgeable. He told me roughly how long it would take to fix the side door. Got it done before the time. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS

Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 15, 2023

Dealership Rating
Employee Rating

They don’t check the air in your tires. My tires were still at the same pressure before I brought it in and after I left so they never adjusted the air pressure in my tires. More

by TOPOFTHEWORLDET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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