Sage Bass | Page 16

I worked mostly with Sage over the phone. He was very friendly and helpful and super responsive to all the information I needed to require my long trip from Washington. He was very honest and respectfull friendly and helpful and super responsive to all the information I needed to require my long trip from Washington. He was very honest and respectfully understood I wanted to know as much information about the Kia Sorento before I made any offer. He was very true to his word on his bids and describing the condition of the vehicle. Garrett was very helpful on showing me the wonderful features the Kia has to offer. Both gentlemen did a great job on not making this a bad experience. More

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Sage worked extremely hard to make all the pieces fit so that this purchase was possible. I have purchased a number of vehicles through Sage and feel that I can totally trust him and his ethics. He is one that this purchase was possible. I have purchased a number of vehicles through Sage and feel that I can totally trust him and his ethics. He is one of the main reasons I don't buy anywhere else. Garret is a young and upcoming top salesman. He was very friendly and extremely informative with Ford specifications on my vehicle I purchased. Garret was polite and not pressuring in any way. He was fun to work with. More

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This is the third vehicle that I have purchased from this dealership. Each experience has been positive and no pressure. I have driven all the way from Tacoma, WA to purchase my last two vehicles. dealership. Each experience has been positive and no pressure. I have driven all the way from Tacoma, WA to purchase my last two vehicles. More

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This website requires me to explain my experience in 25 words “or more”…watch what you wish for! I can honestly say my experience with Skyline Ford was like no other. I was referred by a coworker/friend words “or more”…watch what you wish for! I can honestly say my experience with Skyline Ford was like no other. I was referred by a coworker/friend of mine. He told me he had made a couple of purchases through Sage and was not disappointed. Earlier in the week, I had visited a different dealership. I have purchased many vehicles in my lifetime so I was fully prepared to go through the arduous car buying process. I understand dealerships are not a non-profit organization. But what I don’t understand is why the cat and mouse game needs to ensue every time I step onto a lot. Reluctantly, I let the games begin… First, I’m to act outraged by the sticker price, then, I am to be told that someone would be able to work with me. Later, any positive statements I’d made about the car were used against me to try to push the sale. To make a long story short, after literally 3 hours of the back and forth haggling ridiculousness, lies and absurd attempts at manipulation, I left and will not be returning. Since this is an evaluation of my experience with Skyline Ford, I will spare you the details and move on… I made the call to Sage. It took several days for him to return my call. However, when he did, he professionally explained the reason for the delay. I was impressed that he addressed the fact that it had taken time to respond. His acknowledgment of this assured me that my phone call was important and I was not in fact, dismissed. This demonstrated exemplary customer service. The day I arrived, I was greeted with warm smiles. The smiles were genuine and didn’t reek of greed and games. I was rather frank about not wanting to be bombarded with the theatrical version of the car buying experience. Sage guaranteed this would not be the case and introduced me to Norm. The three of us discussed my preferences and budget. It did not take long to narrow down the potential vehicles as Sage and Norm were already prepared for my arrival by having the list of vehicles, prices and info in hand. The test drive with Norm was very relaxed. He was knowledgeable and friendly. He even shared personal stories without seeming pretentious. He had answers to most of my questions and the ones he didn’t, he subsequently obtained. Since I never once felt pressured or obligated, I felt free to express my enthusiasm about the car we drove without feeling the threat of it later being used against me to get me to purchase it at a higher price or even purchase it at all. One of the dash lights was illuminated. Sage quickly introduced me to Jennifer at the service center. She was extremely helpful, explained everything in laymen’s detail and was very friendly and kind. We set up an appointment and the part was fixed at no additional cost. Excellent! The aforementioned conversation regarding “preferences and budget” was intentional. I came to Skyline Ford not wanting my budget to exceed $4000. Due to the courteousness, professionalism and relaxed-no-hassle atmosphere I was more than content with spending double that amount without any buyer’s remorse. The entire process from start to finish was the most laid back experience I’d ever partaken. No one quoted any laws about how long they could hold the car for me, no one tried to convince me that someone else was interested in the car I was looking at and no one seemed overly anxious about the sale of the vehicle. Envision ALL dealerships with no hassle, pressure or lies…Well, that’s just it, it’s only a vision. But for Skyline Ford, it was a reality. Thank you Sage, Norm and Jennifer. More

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The employees there treated me like a king. Went out of their way to help. found new trucks i was looking for but in the end i ordered a new one and they helped guide me and even offer advice on the warret their way to help. found new trucks i was looking for but in the end i ordered a new one and they helped guide me and even offer advice on the warrety and other details. I will recomend them to all my friends and customers. i have purchased 12-15 vehicles and havent had this great of an experence More

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We had a hard time deciding which vehicle we wanted to purchase. The guys were very informative, very helpful, and very patient. They gave us all the help and information we needed to finally make our dec purchase. The guys were very informative, very helpful, and very patient. They gave us all the help and information we needed to finally make our decision. We will definitly come back foe our next vehicle purchase. More

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Ron Parrish and Sage Bass made purchasing a vehicle an enjoyable experience. With their knowledge and expertise they were able to answer all our questions. We bought the truck we wanted at the price we enjoyable experience. With their knowledge and expertise they were able to answer all our questions. We bought the truck we wanted at the price we wanted without undue delay. More

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Customer service was above and beyond. My family's been buying cars from ford for years. This is my first time and I couldn't be happier with the turn out!!! I will be buying my next car from Ford!!! been buying cars from ford for years. This is my first time and I couldn't be happier with the turn out!!! I will be buying my next car from Ford!!! More

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Being scared to actually purchase a vehicle that would require a car payment, Sage eased my mind and anxiety about. I have told all my friends who asked about my car where and who helped me and what amazi require a car payment, Sage eased my mind and anxiety about. I have told all my friends who asked about my car where and who helped me and what amazing professionalism, courtesy, and excellent customer service I received.I will tell everyone to go to Skyline Ford to purchase either their new or used car! Thank you for an amazing first time buyer experience! More

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Stopped by to look at some mustangs and david came up to my wife and I and was very friendly. We were looking to get something cheaper because we both needed cars but he ended up working really hard to gett my wife and I and was very friendly. We were looking to get something cheaper because we both needed cars but he ended up working really hard to getting us both into cars! My wife is loving her 2013 Focus and I couldn't be happier with the convertable mustang! Great prices great intrest rate creat customer service highly recomended! More

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