Sal Coppola | Page 3

In trying to fix front camera, they disabled the rear camera, which always worked properly…. Also, charged me instead of warranting. The right front tire was leaking, and although they rotated the tires… camera, which always worked properly…. Also, charged me instead of warranting. The right front tire was leaking, and although they rotated the tires… it still shows low. Worse dealer for service I regret selling my Chevy Acadia for a Lincoln Nautilus. Dealer knew this was to be a tow vehicle when it was ordered. Germain does minimal to assist in knowledge or financially. Julia is the bright spot, and very nice through all of this however. She is the service writer. Thank you More

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First class service experience from start to finish. So refreshing in todays lackluster business climate. So refreshing in todays lackluster business climate. More

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Justin is great! He is the shining star of the service department. Miguel is always a pleasure to interact with and is very customer oriented. He is the shining star of the service department. Miguel is always a pleasure to interact with and is very customer oriented. More

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Personnel pleasant and courteous. Pleasant surroundings to. Wait for completion of service. Explained problem and correction fully. Pleasant surroundings to. Wait for completion of service. Explained problem and correction fully. More

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Michael in the service department had always been very helpful but I had not had any experience with sales at the dealership, until now. First, Lindsey Downs, communicated over the phone many times to sh helpful but I had not had any experience with sales at the dealership, until now. First, Lindsey Downs, communicated over the phone many times to share info on a new Navigator and the value of my trade-in. She was very helpful. I had decided to compare deals at another Florida Lincoln dealership but before driving to that dealership I called Germain. Lindsey was off, so Ed Falcone helped me. Ed too was very professional, very courteous, and very knowledgeable. He showed me the Navigator I wanted, had my trade-in valued quickly, and made the experience very enjoyable. Tony in Finance was also great to work with. The whole process took only three hours, and I’m now enjoying my new Navigator purchased at Germain, thanks to a great sales team and a great experience. More

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Excellent service, rapid and convenient location Helpful and courteous staff good waiting area Car wash was good Helpful and courteous staff good waiting area Car wash was good More

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I bought a car from them and it’s been a terrible experience every time. experience every time. More

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I had an excellent experience at Germaine Lincoln. My main contact person, Justin, allowed me to develope a quick feeling of trust and confidence related to my auto issue. My total experience was def My main contact person, Justin, allowed me to develope a quick feeling of trust and confidence related to my auto issue. My total experience was definitely in the positive column..Thank you.. More

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I took my 2012 Lincoln in for service on airbag warning light and trouble with my adaptive cruise. After paying $240 I found that my airbag was no longer made by Ford—criminal. When I drove the car home, t light and trouble with my adaptive cruise. After paying $240 I found that my airbag was no longer made by Ford—criminal. When I drove the car home, the cruise did not work. I took the car to Devoe Cadillac and bought a new car. I am done with Ford More

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Always there when you need service. Pick up and delivery of your vehicle is great Pick up and delivery of your vehicle is great More

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