Sal Gaeta
Sal Gaeta at Oak Lawn Toyota

Sal Gaeta | Page 14

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.7
497 Reviews

Dealership Experience

6 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

497 Reviews

Write a Review

497 Reviews of Sal Gaeta

September 14, 2022

Dealership Rating
Employee Rating

Professional and on time. Clean facility too. I have had a Toyota for 13 years now and have no regrets. I was a Ford gal! More

by JKLM98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 14, 2022

Dealership Rating
Employee Rating

Professional friendly fast and on point. The wait times is not bad . They give you a good explanation of everything More

by Jopahshawnjoanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 15, 2022

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 12, 2022

Dealership Rating
Employee Rating

The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place h More

by Crystalg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Boutos

Sep 13, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback. I'm glad to hear that our team was able to help. Please don't hesitate to reach out if you need any further assistance! Juan Vazquez, Service Manager

August 29, 2022

Dealership Rating
Employee Rating

I have brought my car back 3 times for the same issue and I’m still having the SAME issue. CHECK ENGINE LIGHT More

by mld512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 02, 2022

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

Sep 01, 2022

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

Sep 01, 2022

mld512 responded

Good Morning! You should have my contact info on file. But here you go 773-671-9248

August 26, 2022

Dealership Rating
Employee Rating

I have never had any issues or problems with service at Oak Law Toyota and I’m grateful for that! I hated going in for service at the Toyota I bought my RAV4. Glad I changed locations! More

by T.L. O’Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

Aug 29, 2022

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 22, 2022

Dealership Rating
Employee Rating

Friendly staff and prompt. Nice lounge. I like that they give you update of car services and they also give you estimate. More

by Emen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Fernandez

Aug 22, 2022

Oak Lawn Toyota responded

Emen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 18, 2022

Dealership Rating
Employee Rating

They let you know what's wrong with your car before they do the work More

by hollywood765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash

Aug 21, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 17, 2022

Dealership Rating
Employee Rating

Took my daughters 2015 Toyota forerunner into Oaklawn Toyota for service maintenance and to check everything as usual they did a phenomenal job fair price everything is checked properly service departmen More

by tbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez , Mark Girlich, Frank Nash

Aug 18, 2022

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 15, 2022

Dealership Rating
Employee Rating

When I went to pick up my car I still had the same problem I took it in for no lights on the dash after the technician SUPPOSE to had checked for the problem, I would tell no one to take there car the More

by tholmes5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 19, 2022

Oak Lawn Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Juan Vazquez, Service Manager

Aug 19, 2022

Oak Lawn Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Juan Vazquez, Service Manager

August 10, 2022

Dealership Rating
Employee Rating

Scheduling was easy, kept me informed throughout process. Checkout was easy. I wouldn’t hesitate to recommend. More

by Kifox70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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