"Super assistance, great people, wonderful outlet and..."
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
"Customer service is excellent the facility stay clean..."
Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle
This is our first car buying experience here at Oak Lawn Toyota. Found our used vehicle through online websites (cars & autotrader) and made the trek up to OLT. Immediately greeted by Dominik Gibik who ended up selling us our car. Thanks Dominik! Frank was great to deal with in finance. Rob Halderson really went over the top, above and beyond, in everything else. He was extrememly inviting and friendly, the have a play area for children, and Rob made sure to take care of us on some minor issues/questions i had with the vehicle after we got it home and settled in. Literally drove the vehicle back to my home to personally drop it off and save me a trip. (45min) These guys are an absolute dream to deal with! I only found out that my neighbor's parents have bought their last few vehicles from here after i made my purchase. They love it here too. The car buying experience can be daunting to say the least, OLT really tries to break the mold. Thanks guys!!!
Ryan and Family
"All around great experience"
Great experience across the board with the Oak Lawn Toyota.
Thanks to Lou, Lauren, Jason and the gentleman offering after sale coverage. This is the 2nd car we have purchased at Oak Lawn Toyota and for good reason "The support".
Other Employees Tagged:
, The gentleman that helped with protection options
- S. Menon
We'd been looking for an SUV to replace our QX4 and had located a 4Runner through AutoTrader at the Oak Lawn Toyota dealership. Jessica and Lauren helped us with some details that weren't readily available online and were also able to arrange a time for us to drop by for a test drive. When we arrived, Lou Rodriguez in sales had prepped the car and was ready for the test drive. Quality and reliability were top on our list of must haves along with a capable 4WD with a body-on-frame chassis - the 4Runner fit our needs perfectly and Lou made the buying experience very enjoyable. Furthermore, our kids had a great time at the dealership and were able to keep themselves engaged at the kids play area. We are now the proud owners of a 2015 4Runner and enjoy it every day. Thanks for the great experience.
"New Customer for life!"
My experience was so warm and friendly. This was the fourth Toyota dealership I had been to and had bad experiences at all of them until I walked through the doors at Oak Lawn Toyota. I started correspondence with Lauren who was great, worked with Steve who was great, onto Rob for my remote start, and ended with Jason for finance. They were all fantastic and accommodating. Rob even gave me 2 stuffed animals to bring home to my kids! Can't say enough, have been telling people to go there and I will now be a customer for life!
"Bought new Toyota Highlander 2015!"
Jack was great! I previously got my 2005 Toyota Corolla from Oak Lawn Toyota. Last week it got totaled in an accident after someone hit me. The staff at Oak Lawn Toyota has always been friendly and welcoming. My fiancé and I knew we wanted a Toyota Highlander for it's safety, size, reliability, good resale value, and quality. Jack was very informative and helpful throughout the car buying process. During the test drive he was down to earth and took the time to answer all of our questions. They day we bought the car he was ready for us! He made the entire process easy and stress free. Once all the paper work was done he spent an hour going over the features of the XLE with us. He helped sync my information to the car system. My fiancé and I knew exactly what we wanted and Jack put everything together nicely. We could not be more happy with Oak Lawn Toyota service and our new car. I myself love Toyota for their durability and high quality. I know this is a car that will be with us for years and years to come while we build a family. And when we are ready for another car down the road we know just where to look :)
"Thanks for making it so easy!"
Many thanks to Lauren Verdon for promptly responding to my research requests and for expediting our pre-approval for 0% financing. I really appreciated her help in enabling us to make our decision remotely with no time wasted.
We also appreciated Lou Rodriquez' friendly and efficient handling of all our questions at the dealership, where he met us with our selected car all set to go. His professional and courteous management of all the purchase details made it a painless experience.
When Jason Stoit navigated us quickly through the financial paperwork, we were grateful for his attention to detail and ability to offer us clear payment options. What a nice young man!
All in all, our Rav4 purchase was a smooth and pleasant experience.
"Great car buying experience"
We bought a new Prius from Oak Lawn Toyota and were very happy with the total experience. I'll say from the start that we are regular customers there having boughjt our last car there 14 years ago it and another car serviced there sincde then.
We started by shopping on the internet to get prices from dealers in the Chicago area for the car we wanted. Lauren Verdon was the internet salesperson and was very responsive and was able to answer all our questions. After we started we had a two month hiatus while we were busy with other things and Lauren was fine with that picking up where we had left off earlier.
Our sales rep was Rob Halderson who was also great. When we got serious with finding the car we wanted, Rob and Lauren worked to find exactly what we wanted. When we arrived on the day of the sale, Rob worked with us on the final price coparing with other dealers and then helped us get familiafr with the car. Rob was helpful, straightforward, and did not pressure us about things we were not interested in.
Lastly we went to Marty Maggio to deal with the paperwork and found him helpful, direct and easy to work with. After he explained the warrenty options, we felt no pressure to choose one option over another, It was all "what do you need?"
Overall, the whole experience was as good a car buying experience as you can have. I highly recommend Oak Lawn Toyota
"Frank Contreras, Steve Hertogs and Lauren Verdon all..."
Frank Contreras, Steve Hertogs and Lauren Verdon all participated in helping me deiced to buy my new Highlander from Oak Lawn Toyota. They were friendly, responsive, and most importantly, gained my trust that the negotiation would be fair. I recommend Oak Lawn Toyota as a dealership you can trust.