Sal Gaeta
Sal Gaeta at Oak Lawn Toyota

Sal Gaeta | Page 39

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.6
498 Reviews

Dealership Experience

7 yrs

Languages Spoken

Spanish Spanish

4.6

498 Reviews

Write a Review

498 Reviews of Sal Gaeta

February 14, 2021

Dealership Rating
Employee Rating

I went in for a 200000 mile oil change and came out without working headlights and the waiting area was way overcrowded I will not return More

by MARIOPBRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 03, 2021

Oak Lawn Toyota responded

Mario, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Juan Vazquez, Service Manager

February 13, 2021

Dealership Rating
Employee Rating

I noticed that every car they worked on was washed. But they didn’t washed mine. They didn’t recommend any repairs on my vehicle. More

by Ravenjz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 03, 2021

Oak Lawn Toyota responded

As a Customer Service representative, I'd like to send you a free car wash coupon as a token of our apologies. Oftentimes, it's difficult to wash customers' vehicles because we do not have the wash rack capacity to handle multiple vehicles at once. However, I can send you to our great friends at Evergreen Car Wash on us! Please provide me your first and last name and address and I will send a few coupons your way. Thank you for your understanding! -Christina

February 12, 2021

Dealership Rating
Employee Rating

Came in early for my appointment and the service personnel were more than glad to receive me courteously. Service as usual was professional and quick. I would recommend Oak Lawn Toyota to anyone. More

by azuejindu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Oak Lawn Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 10, 2021

Dealership Rating
Employee Rating

I happen to love this dealership. The experience was wonderful and the customer service is awesome. Thank you for your great service. See u soon More

by 1972silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Colosimo Wonais , Daniel Schnur

Feb 10, 2021

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

February 10, 2021

Dealership Rating
Employee Rating

Great job . I was taken well care of . The service team did very well. Will be coming back. Thank you . Fast pace . Great work x More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Oak Lawn Toyota responded

Thank you, Sabrina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

February 06, 2021

Dealership Rating
Employee Rating

I always come here to get my vehicle serviced. Everyone is always very courteous .Keep up the good work.I have always enjoy coming here More

by marretha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2021

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 04, 2021

Dealership Rating
Employee Rating

I made an appointment and was greeted by friendly worker who professionally assisted with registering me for services. He reviewed my appointment request and assessed the situation. I was given an approxima More

by Unklodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

February 03, 2021

Dealership Rating
Employee Rating

They always assist me immediately and service is quick! I only come to this store. Keep up the great work and I will see you soon for another new vehicle. More

by CTONY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Patryk Kilch, Daniel Schnur

Feb 03, 2021

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 28, 2021

Dealership Rating
Employee Rating

Went in for oil change and tire check. Guy rotated tires accidentally and car shook violently next day causing risk and inconvenience next day to bring back. Lost time at work. There was original note of More

by kringbauer
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Jan 29, 2021

Oak Lawn Toyota responded

Thank you so much for your feedback. I'm sorry that you didn't have a fully satisfying experience and apologize for any inconvenience. We appreciate all customer feedback as it allows us to learn and make improvements, and we will share your comments with the team. Please don't hesitate to reach out directly if you would like to discuss this further. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Juan Vazquez, Service Manager

January 28, 2021

Dealership Rating
Employee Rating

I would recommend all new customers to allow oak lawn Toyota to service their vehicles. Sal was very helpful in resolving the issue with my vehicle. More

by opjunior63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee , Steve Barrix, John Beris

Jan 29, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Sal and the team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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