Dealership Experience
21 yrs, 9 mos
167 Reviews
Write a Review167 Reviews of Sal Lala
October 12, 2021
Sal Lala provided me with an exceptional customer experience. Lexus should be very proud to have Sal representing their company the way he does. He made me feel like a truly valued customer by taking experience. Lexus should be very proud to have Sal representing their company the way he does. He made me feel like a truly valued customer by taking the time to graciously explain so much to me throughout the process, and even made himself available the next day to walk me through various questions I had about my new vehicle. I will not hesitate to recommend Sal or Lexus of Naperville based on the VIP experience he provided me with. Thank you! More
Other Employees Tagged: Joe Castillo, Tony Stewart
October 06, 2021
Sal Lala was very professional and helpful. He went above and beyond our expectations. He listened to us and answered all of our questions.. He did not rush or push us to get the deal instead he listened to and beyond our expectations. He listened to us and answered all of our questions.. He did not rush or push us to get the deal instead he listened to us and was able to find an awesome vehicle for us. More
Other Employees Tagged: Joe Castillo
September 30, 2021
Sal Lala was exceptional! Patiently explained everything on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, incl on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, including all the safety equipment I was hoping for. I looked at Mercedes, Cadillac (previous car was a Cadillac ATS), Acura, and Buick before I found the perfect car. It didn't hurt that Consumer Reports rated the Lexus at the top in all categories. Naperville was one of the few dealers who had anything available for purchase. It was worth the trip from Mason City, IA to Naperville to end up with the car of my dreams. Very pleased! More
Other Employees Tagged: Joe Castillo
September 29, 2021
Two words to describe Sal and Lexus of Naperville…TOP NOTCH! Sal went above and beyond to assist in locating UX 250h to surprise my wife to celebrate her new job! He patiently explained all the features NOTCH! Sal went above and beyond to assist in locating UX 250h to surprise my wife to celebrate her new job! He patiently explained all the features and benefits of the car. Sal has been our salesperson for 14 years…professional every time! And huge thank you to AP Yagnik for the amazing service for the financing. More
August 25, 2021
I had an outstanding experience with Naperville Lexus dealership. Sal was very cooperative and understanding of my needs and helped me make the right choice. I would highly recommend contacting him befo dealership. Sal was very cooperative and understanding of my needs and helped me make the right choice. I would highly recommend contacting him before buying a car. More
Other Employees Tagged: Joe Castillo
July 22, 2021
I contacted 5 local Lexus dealerships before I went to Naperville. None of the other dealerships were able to find a vehicle that I wanted in a short amount of time. Naperville was the only dealership th Naperville. None of the other dealerships were able to find a vehicle that I wanted in a short amount of time. Naperville was the only dealership that was able to find the SUV that I wanted quickly. I had a very positive experience at Naperville and especially enjoyed working with Sal LaLa. He spent a lot of time with me, showing me the SUV's various features, how to use the controls and answered all of my questions. He was very patient. I was always comfortable dealing with him and never felt rushed into making any decisions. I highly recommend Sal. We are planning to see him when my wife is ready to buy a new car. More
June 10, 2021
Sal is the greatest salesman to work with. He was extremely professional, helpful and answered every single one of my questions. He worked with me on financing and was never pushy. Sal took the time extremely professional, helpful and answered every single one of my questions. He worked with me on financing and was never pushy. Sal took the time to walk me through the functions of my car after purchase and followed up with me in the days following to see if I had any additional questions. I would highly recommend Sal to anyone and everyone. More
Other Employees Tagged: Jon Smith
April 21, 2021
Sal did such amazing job explaining things to my dad and I, he was very patient and kind with us! I liked the fact he didn’t make me feel pressured like other dealers, I recommend going with him!! I, he was very patient and kind with us! I liked the fact he didn’t make me feel pressured like other dealers, I recommend going with him!! More
April 02, 2021
I have been buying cars from them for over 25 years. Just got a new RX, Sal Lala was again my salesman he is the best, knows his stuff, no pressure and very patient. Lexus makes great cars but it is the dea got a new RX, Sal Lala was again my salesman he is the best, knows his stuff, no pressure and very patient. Lexus makes great cars but it is the dealership and the staff that keeps us coming back More
Other Employees Tagged: Joe Castillo, Tony Stewart
March 30, 2021
The entire experience with Sal and the team at Lexus of Naperville was fantastic. They were accommodating, flexible, and genuine, during the buying process. Thanks! Naperville was fantastic. They were accommodating, flexible, and genuine, during the buying process. Thanks! More

