Dealership Experience
21 yrs, 9 mos
167 Reviews
Write a Review167 Reviews of Sal Lala
March 26, 2021
Sal sold us our first Lexus years ago and we’ve been driving a Lexus ever since. Just got in my first SUV thanks to him! Sal is an excellent salesperson and made the experience a great one! driving a Lexus ever since. Just got in my first SUV thanks to him! Sal is an excellent salesperson and made the experience a great one! More
March 22, 2021
Sal was excellent, very professional , patient and knowledgeable. Sales managers Nick and Mohammad were outstanding giving us an excellent purchase experience. 5stars plus+++. If your looking for the knowledgeable. Sales managers Nick and Mohammad were outstanding giving us an excellent purchase experience. 5stars plus+++. If your looking for the perfect car, see Sal - will definitely work with him in the future. Thank you Sal More
Other Employees Tagged: Nick Gerlak
December 14, 2020
Our experience at Naperville Lexus was outstanding. Our sales professional Salvatore Lala was prompt, professional and extremely courteous. I would also like to acknowledge Tony Stewart the sales manager a sales professional Salvatore Lala was prompt, professional and extremely courteous. I would also like to acknowledge Tony Stewart the sales manager and finance manager Joe. First time Lexus customers and we were very pleased with the whole experience. L & Jim V. More
Other Employees Tagged: Tony Stewart
July 14, 2020
Easily in my top 2 car buying experiences. Won't buy from anywhere else. Price, service, and overall feel of the dealership is the best around. anywhere else. Price, service, and overall feel of the dealership is the best around. More
Other Employees Tagged: Dylan Kiser
March 12, 2020
We had a very smooth purchase. Our salesperson Salvatore Lala was very kind, not pushy but very pleasant. Our whole experience was excellent. Thank you. Lala was very kind, not pushy but very pleasant. Our whole experience was excellent. Thank you. More
Other Employees Tagged: Tony Stewart
February 01, 2020
Purchase of certified Lexus NX200T This is our second purchase of a Lexus from Lexus of Naperville. I seldom purchase cars from dealers but Lexus of Naperville is an exception. I have This is our second purchase of a Lexus from Lexus of Naperville. I seldom purchase cars from dealers but Lexus of Naperville is an exception. I have gone there for service the last few years and have developed a trust in their service department that the work is done right and on time. I also have developed a trusting relationship with the sales representative Mr. Sal Lala. I am an engineer so I ask a lot of questions regarding the cars i am considering buying. Sal answers all of them . Together we agree with any needed repairs and a fair price for the vehicle. I believe that their mission statement of serving the customer is higher than most dealerships. More
Other Employees Tagged: Dylan Kiser
December 22, 2019
A December to Remember (Of course!) Unplanned purchases are always with some trepidation; we were not planning anything, but last summer a vehicle appeared in the showroom at "L of N," a Unplanned purchases are always with some trepidation; we were not planning anything, but last summer a vehicle appeared in the showroom at "L of N," and it would not 'go away'. Every time we came into the store, it was still there. Summer turned to fall and a few days before official winter, our purchase was negotiated. Two exceptional members of the sales staff are Sal Lala and Tony Stewart, who made the deal possible and fair-minded. The process was rather long, because we (my wife and I) needed extra time to decide. We 'kicked the tires' for nearly five weeks, and these gentlemen accommodated our dance without being pushy or intrusive. It was a nice experience. Our trade-in was given the best dollar value, while the new vehicle's price and after-purchase packages (extended warranty, 3M shield, special coating, pre-paid maintenance, etc.) were negotiated to honest price points. I don't believe we could have made a better deal. Thanks, Lexus of Naperville staffers, Sal and Tony especially! Apologies for this commercial, but in our case it was a 'December to Remember', indeed. Sad to see the not-so-old vehicle go, but we are very happy with the new one. More
Other Employees Tagged: Tony Stewart
November 27, 2019
Outstanding We have been purchasing new vehicles and having them serviced at Lexus of Naperville for the last 11 years. The sales team is excellent and friendly e We have been purchasing new vehicles and having them serviced at Lexus of Naperville for the last 11 years. The sales team is excellent and friendly especially our sales associate Sal Lala and Joe their finance manager. They have always been very fair on the new car and trade in numbers. It is truly an enjoyable experience purchasing our new cars with Sal. I will add that Cindy, one of the service representatives has always taken care of our preventative and repair issues. I would never think of going anywhere but Lexus of Naperville. Joe G. More
Other Employees Tagged: Joe in Finance and Cindy in service
October 29, 2019
Purchase made easy I worked with Sal and the experience was amazing. I truly believe he cares about people and their comfort when driving a Lexus Very friendly and know I worked with Sal and the experience was amazing. I truly believe he cares about people and their comfort when driving a Lexus Very friendly and knowledgeable about the vehicles. No pressure. Best car buying experience ever. Thanks Sal!! More

