Dealership Experience
3 yrs, 3 mos
Industry Experience
3 yrs, 3 mos
Languages Spoken
English
110 Reviews
Write a Review110 Reviews of Salena Dalerio
December 29, 2023
Union County Kia is the best to purchase ur next vehicle. Go see Antwane, Stephanie, Jolly, Elijah :) Also check out the service team, Scott & Salena are rockstars Go see Antwane, Stephanie, Jolly, Elijah :) Also check out the service team, Scott & Salena are rockstars More
Other Employees Tagged: Brandon Jolly, Scott White, Stephanie Breeden , Antwane McClain
December 20, 2023
I can’t say enough good things about the Kia Service folks, and in particular Salena and Chris. They went far above and beyond what any reasonable person would expect them to do in order to make sure th folks, and in particular Salena and Chris. They went far above and beyond what any reasonable person would expect them to do in order to make sure things were right with an exceptionally challenging repair of my Kia Sedona, to the point where it definitely cost them far far more than they actually charged me. It’s not often in this world you find folks who are so dedicated to serving their customers come xxxx or high water. They are the best! More
Other Employees Tagged: Chris Crawford
December 11, 2023
Overall very good service. I was told that my radio would be fixed at this appointment. Only to find out upon arrival that they don’t do that on the weekends. I have now been w I was told that my radio would be fixed at this appointment. Only to find out upon arrival that they don’t do that on the weekends. I have now been without my radio since a month and a half after purchasing my 2023 Hybrid Sorento Prestige. This has been disappointing and a pain, especially since this is a $50,000 vehicle. More
December 11, 2023
Very friendly and courteous staff! Car was ready when promised and update and recalls were addressed. Recommendations were given for next service Car was ready when promised and update and recalls were addressed. Recommendations were given for next service More
Other Employees Tagged: Scott White, Raquel Maynard, Chris Crawford
December 10, 2023
Friendly and efficient. Easy to make appointments. Always has cat ready at time indicated. Always do a great job. Easy to make appointments. Always has cat ready at time indicated. Always do a great job. More
Other Employees Tagged: Scott White
December 08, 2023
Didn't return my car the way I left it, won't help fix it either, I've asked but they keep giving me the runaround. Very disappointed, will only go back because I have no other choice. either, I've asked but they keep giving me the runaround. Very disappointed, will only go back because I have no other choice. More
December 06, 2023
Just great and I give anyone a thumbs up to get a car from you from you More
Other Employees Tagged: Scott White
November 23, 2023
I normally have a get experience, but this one wasn't one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was actually thinking all 4) I came to get an oil change and brakes done. I have a front will drive and they changed the back wheels brakes. I was told everything was good only to sit there for hours to Raquel coming to me after the technician did a test drive and said my brakes are still making noise/scrubbing when you try to stop. This is after a bill of $1200. I didn't get upset or rude with anyone there but I said that I would be unable to pay another $500 for the front brakes today. I was very disappointed with all the confusion and miss information. That and leaving with the same issue as I came in with after waiting all that time. I definitely understand that people make mistakes, and things happen but I'm so use to the great customer service I usually get with Scott everytime I come. The technicians also left oil/black marks in the car. In her defense she did take 5% off for the inconvenience. Hopefully my next visit will be better. More
Other Employees Tagged: Scott White, Raquel Maynard, Chris Crawford