Sales Department | Page 2

Good morning, my name is Taneicia Lewis and my case number is #22862667. I filed a complaint against Alpha Motorsports. I am currently disabled and have a fixed income of $989 a month so I can’t afford number is #22862667. I filed a complaint against Alpha Motorsports. I am currently disabled and have a fixed income of $989 a month so I can’t afford an expensive car note and my sales manager was aware of that. On 1/11/2025 I was offered a price off $22,000 on a 2019 Toyota Avalon that was on their website. I was told in a text by Adam the sale manager that this price will be honored. I signed a digital contract and submitted it to the finance manager. The moment I got home and checked my email I noticed that the contract was incorrect and my signature was different. The contract they sent back to me was for $29,000 with a 72 month payment of 647 which added up to $46,584. I called them the next day and they refused to have me come in and go over the contract so they dismissed me by hanging up the phone in my ear. I did my own Carfax and noticed that they helped back information from me by not showing me the full CarFax. The car was in two accidents but I was only told about one where the vehicle was not damaged. I discovered that the care was in a major accident and the frame off the car was damaged (Structural damage) I found tape holding up parts of the car. I took the car to a Toyota service center and was told that the car was unsafe to drive and the repairs will be a total of $10,000. I am unable to drive the car and now I have to look for a new one. I tried to pull the original contract that was sent to me and it shows that it expired. I have no idea what to do because I can’t afford to get another car and only had the car for two weeks. I have been trying to contact the dealership since 1/12/2025 and no one will speak to me. This is upsettling because I drive my daughter in this car and it almost ran off the road and almost killed us, due to I was unable to control it. PLEASE HELP ME. More

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False advertisement, looked online for Tesla Model Y saw on there website one I liked it was advertised retail $32,000 or One time payment $26,000. So went to the dealership in Fredericksburg, VA test drov on there website one I liked it was advertised retail $32,000 or One time payment $26,000. So went to the dealership in Fredericksburg, VA test drove the car liked it asked a lot of questions about the car since its new to me they were great answering those questions. They asked if I would be Financing or paying cash. I confirmed that the car is $32,000 if I financed and if I paid cash it was $26,000 they said yes. I said I'd like to pay cash and would like to see if they could do better on that price or at least throw in a mobile charger. After going and crunching the numbers with the sales manager they came back and said the cash price was $32,000. Naturally I disagreed because the cash price on their website and from the sales person was at $26,000. Clearly this was a bait and switch tactic that cost me 3 hours of my time and a lot of frustration for me. This is crazy that they Falsely advertise to get people in the door then not honor said price. I will be reaching out to the Motor Vehicle Dealer Board over this. These car dealers cant just be playing games like this. More

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Professional dealership that doesn’t cut corners. Answered every question and were super hospitable. Definitely recommend. Answered every question and were super hospitable. Definitely recommend. More

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Awesome crew. Chris, G and Nas are the best I’ve worked with for any vehicle purchase. Chris, G and Nas are the best I’ve worked with for any vehicle purchase. More

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Amazing job Steven and Alpha Motorsports gave me a great deal! Will come back to shop again! deal! Will come back to shop again! More

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BEWARE of the people at Alpha Motorsports Fredericksburg. They will lie to you to sell a car. They sold me a Mercedes Benz that had previously been involved in an accident. Though I asked the Fredericksburg. They will lie to you to sell a car. They sold me a Mercedes Benz that had previously been involved in an accident. Though I asked them many times before the purchase if vehicle had ever been involved in an accident, the sales guy WALI and the manager NAS lied to me that they do not sell accident cars. I asked couple of times for the carfax report, they kept telling me they will print it for me and pushed me to continue with the financing but I should not worry because the Car is clean. Later after the purchase I found out the car has previously been involved in an accident. By then it was too late. I had already signed the purchasing contract. Then they blamed me it was my fault and that I should have done my own research. Not only that, they also lied to sell me an extended warranty, they will tell you the bank will approve you for lower rate if you purchase an extended warranty.. Now I'm stuck with an accident vehicle I never intended to buy. My advice, choose another dealership. Alpha Motorsports will mess you up. They buy accident cars from the auctions polish it up and sell them.VERY BAD and DISHONEST PEOPLE! More

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I highly recommend Alpha MotorSports dealership in Fredericksburg, Va. We obtained the exact vehicle we wanted in great shape at a fair price with superb customer service and attention-to-detail… Fredericksburg, Va. We obtained the exact vehicle we wanted in great shape at a fair price with superb customer service and attention-to-detail… When visiting ask for Mr. Moe Malik, he is amazing and makes the process really smooth!! He goes above and beyond for his customers and tries to help as much as possible. Great service Mr. Malik!!!! More

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Wali is awesome! ! Great experience!! I love my new car. Will definitely purchase another car here. ! Great experience!! I love my new car. Will definitely purchase another car here. More

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Wali was great, very helpful and professional. He gave us great service. Highly recommend him He gave us great service. Highly recommend him More

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Wali was great and knowledgeable about the buying process! Definitely recommend Alpha motorsports to anyone! process! Definitely recommend Alpha motorsports to anyone! More

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