Rairdon’s is top notch.
Excellent tech work and customer service. Comfortable waiting room and was kept well informed on the status of my car. We have used their services fo
Excellent tech work and customer service. Comfortable waiting room and was kept well informed on the status of my car. We have used their services for over a decade.
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by Cath
Service Price Transparency
Jan 27, 2026 -
Rairdon's Subaru of Auburn responded
Cath, your loyal business over the years means the world to our Rairdon's Subaru of Auburn team! Thanks for choosing and supporting us! See you next time! \Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Jan 27, 2026 -
Cath responded
Thank you for doing such a good job.
Friendly, professional, knowledgeable, kind,curious,
listen well,caring, thoughtful, detailed,negotiable,skilled,simplified and concerned for buyer's happiness with purchase. Every employee I encounte
listen well,caring, thoughtful, detailed,negotiable,skilled,simplified and concerned for buyer's happiness with purchase. Every employee I encountered was happy to help no matter the issue. I have always felt well taken care of!
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by rtcamp
Service Price Transparency
Other Employees Tagged:
Todd Fee Jr., Anna Park, Tim Timberlake,Helen Noh, Logan Ciaciuch, Jaeger Santos, Addison Phillips
Jan 22, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your review of Rairdon's Subaru of Auburn! We are thrilled to hear that our team provided you with friendly, professional, and thoughtful care. It means a lot to us, and we look forward to serving you again.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Customer service is really good, and they do their best
to help you. I highly recommend it!
to help you. I highly recommend it!
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by Fatemeh
Service Price Transparency
Other Employees Tagged:
Felipe Dos Santos Lima
Jan 22, 2026 -
Rairdon's Subaru of Auburn responded
We are grateful for your positive feedback about Rairdon's Subaru of Auburn. Thanks so much, Fatemeh!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
The dealership is top professional with respect for the
customer needs. For customer that wait for their car the waiting area is geared to customer comfort.
customer needs. For customer that wait for their car the waiting area is geared to customer comfort.
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by Alberta May-Koehler
Service Price Transparency
Other Employees Tagged:
Cameron
Jan 20, 2026 -
Rairdon's Subaru of Auburn responded
Hi Alberta, thank you for sharing your wonderful feedback about our team and waiting area! We look forward to seeing you again at Rairdon's Subaru of Auburn.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Always a pleasure getting work done here.
Addisyn was extremely polite, knowledgeable, and very easy to work with. Asked me to wait for an hour and a half and thanks to the techs working on i
Addisyn was extremely polite, knowledgeable, and very easy to work with. Asked me to wait for an hour and a half and thanks to the techs working on it, got done in just about an hour!
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by tay
Service Price Transparency
Other Employees Tagged:
nice man with curly hair and glasses
Jan 19, 2026 -
Rairdon's Subaru of Auburn responded
Tay, thank you for sharing your positive experience with Addisyn and our team! We truly value your feedback. See you next time at Rairdon's Subaru of Auburn!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Donny was a very professional provided excellent customer
service when I visited the dealership of Subaru Auburn.
service when I visited the dealership of Subaru Auburn.
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by getchap
Service Price Transparency
Other Employees Tagged:
Donny
Jan 19, 2026 -
Rairdon's Subaru of Auburn responded
We're so glad to hear Donny made your visit to Rairdon's Subaru of Auburn memorable! We will be sure to pass along your review. Thanks so much!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
They charged me a service fee for using my credit card
going to the dealer for service is expensive but I expect that this just seems low rent and petty I hope that they enjoy the extra 20 bucks they have
going to the dealer for service is expensive but I expect that this just seems low rent and petty I hope that they enjoy the extra 20 bucks they have lost my business
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by dgrimes365
Service Price Transparency
Dec 16, 2025 -
Rairdon's Subaru of Auburn responded
I am very sorry that you were upset by the service fee for using your credit card. We certainly don't want to come off as "low rent" or petty, nor do we want to lose your business! If you are open to discussing this further, please give me a call and I will be more than happy to assist you in any way that I can. Best, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
This is my 3rd outback I've owned, the service I have
gotten from Rairdon's is above and beyond what I've received at other dealers, Rairdon's of Auburn is the number one service I've received anywhere
gotten from Rairdon's is above and beyond what I've received at other dealers, Rairdon's of Auburn is the number one service I've received anywhere
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by arniefarstad
Service Price Transparency
Dec 02, 2025 -
Rairdon's Subaru of Auburn responded
Thank you for your continued trust in Rairdon's Subaru of Auburn and for sharing your great experience with our Service Team, Arnie. We look forward to serving you and your Subaru Outback again!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Good service and explained correctly and clearly.
Very courteous. Job well done 👍 I will be back soon.
Very courteous. Job well done 👍 I will be back soon.
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by candeatstar
Service Price Transparency
Nov 25, 2025 -
Rairdon's Subaru of Auburn responded
We are grateful for your 5-star review! See you next time at Rairdon's Subaru of Auburn.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Logan was awesome and helpful.
I think from the many times I have visited and taken my car, he was the most helpful and probably the only person I feel not rushed with. He took his
I think from the many times I have visited and taken my car, he was the most helpful and probably the only person I feel not rushed with. He took his time and listened before answering any questions. He also made sure to look up our profile for the car to see if we had a maintenance plan first instead of jumping to a cost. I’ll make sure to look for him the next time we come in for service! Thank you Logan!
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by EuMa
Service Price Transparency
Nov 24, 2025 -
Rairdon's Subaru of Auburn responded
We're thrilled to hear Logan provided such a helpful and patient experience! It means a lot to know he took the time to listen and assist you thoroughly. We’ll be sure to share your feedback with him. Thank you for choosing Rairdon's Subaru of Auburn, and we look forward to serving you again!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345