Sales Team
Sales Team at Rairdon's Subaru of Auburn

Sales Team | Page 6

Sales Team

Rairdon's Subaru of Auburn

3025 Auburn Way
Auburn, WA 98002

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4.5
72 Reviews
4.5

72 Reviews

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72 Reviews of Sales Team

July 12, 2025

Dealership Rating
Employee Rating

The service rep was courteous and professional. The time spent at the dealership was pleasant and the car was ready on time. More

by aj686c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Rairdon's Subaru of Auburn responded

Thank you for sharing your kind feedback! We appreciate your business and we hope to see you again at Rairdon's Subaru of Auburn. - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 03, 2025

Dealership Rating
Employee Rating

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service More

by Walter Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron

Jul 03, 2025

Walter Lowe responded

I would take any vehicle Rairdon Subaru of Auburn regardless if Subaru or not. Cameron always takes good care of our vehicle needs, but that is true of everyone we have interacted with in the service department. While I was waiting for a routine oil change to be completed, another service representative had a short talk with a customer. When he left, the two customers commented how they both appreciated the attitude of putting the customers' needs first without trying to "upsell" service needs prematurely. Also, the sales team is great as well. Helen went above and beyond in getting the best financing when we bought our current used Forester several months ago.

June 28, 2025

Dealership Rating
Employee Rating

The service center maintain my 2015 Subaru Outback good condition and that helps me to drive the car around with confidence. More

by kthrivi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan, Ciaciuch

Aug 13, 2025

Rairdon's Subaru of Auburn responded

Kthrivi, it's fantastic to hear that our service center at Rairdon's Subaru of Auburn is keeping your Outback in great shape! We're glad you're driving with confidence. Safe travels! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 24, 2025

Dealership Rating
Employee Rating

Excellent care from Nazar in customer service. He kept me informed during the process. The car was ready when he said. He also checked to make sure I installed the cargo mat correctly. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nazar

Aug 13, 2025

Rairdon's Subaru of Auburn responded

Pam, we're happy to hear that Nazar provided excellent care during your visit at Rairdon's Subaru of Auburn. It's great to know he kept you informed and ensured everything was in order with your cargo mat. Thank you for sharing this positive experience! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 18, 2025

Dealership Rating
Employee Rating

Second vehicle purchase at this dealership. First buying experience was great. Second buying experience was trash. Sales people will tell you anything you want to hear, but when it comes time t More

by M S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Todd, Maverick

Aug 13, 2025

Rairdon's Subaru of Auburn responded

Mark, I'm sorry to hear about your recent experience with us. We strive for transparency and it's disappointing to learn we fell short this time. If you're open to discussing further, please reach out so we can address any unresolved issues. Thank you, Tim Timberlake - Customer Satisfaction Manager - 2533800356

Aug 13, 2025

M S responded

While your publicly facing response seems genuine, practices at your dealership dictate otherwise. To the consumers who read this post - do not walk away from this dealership - RUN!

June 13, 2025

Dealership Rating
Employee Rating

Joe was fantastic! Made us feel welcome. Honestly best auto buying experience ever!! Cannot recommend Joe R and Rairdon highly enough. Love my new Crosstrek and we feel More

by Trewmckenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Ricca

Aug 13, 2025

Rairdon's Subaru of Auburn responded

We're delighted to hear that Joe and the team at Rairdon's Subaru of Auburn made your car buying experience so positive! Enjoy every moment with your new Crosstrek, and thank you for sharing such wonderful feedback. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 12, 2025

Dealership Rating
Employee Rating

Van in sales offered stellar customer service throughout the process. Final finance department was upsetting. He simply would not take a polite no for an answer on warranty upsells leaving me in a bad mood. More

by Limited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Van

Aug 13, 2025

Rairdon's Subaru of Auburn responded

Thank you for sharing your experience with us at Rairdon's Subaru of Auburn. We're glad to hear that Van provided stellar customer service, but we're sorry the finance process was less than satisfactory. Your feedback is valuable and will help us improve our services moving forward. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 11, 2025

Dealership Rating
Employee Rating

Van was really nice with us and she help us a lot we love the car More

by Faviola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Huynh Van

Aug 13, 2025

Rairdon's Subaru of Auburn responded

Thank you for reviewing Van and Rairdon's Subaru of Auburn! It was so kind of you to share your experience, Faviola. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 10, 2025

Dealership Rating
Employee Rating

Joseph and Van were able to find me a Forester Hybrid in-stock when no one else could. After buying Joseph walked me through all of the features of the car so I could get the most out of it. More

by C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 13, 2025

Rairdon's Subaru of Auburn responded

It's fantastic to hear that Joseph and Van were able to help you find the Forester Hybrid at Rairdon's Subaru of Auburn! We're glad they took the time to walk you through all its features. Enjoy your new ride! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

June 08, 2025

Dealership Rating
Employee Rating

Excellent, faster and great service at Subaru All was made with quality attention and professional staff More

by sara03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Rairdon's Subaru of Auburn responded

Sara, we're delighted to hear you received excellent and efficient service at Rairdon's Subaru of Auburn. Our team is committed to providing quality attention, and we appreciate your kind words! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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