Sales Team | Page 3

Unfortunately, this was a very disappointing experience. I trusted this dealership when purchasing my truck, but it was sold to me with significant issues that appeared to have been present at the time of s I trusted this dealership when purchasing my truck, but it was sold to me with significant issues that appeared to have been present at the time of sale. When I brought my concerns to management, I felt dismissed rather than supported. I was told that because the vehicle had already left the lot, the repairs would be my responsibility — with estimates exceeding $7,000 after I had already paid $17,000. I genuinely believed I was buying from a trusted dealership, which makes this even more frustrating. I hope they improve transparency and customer care moving forward. More

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Got me in quick. . took care of my problems they were extensive in looking for more problems . Steve's a great guy . took care of my problems they were extensive in looking for more problems . Steve's a great guy More

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The wonderful employees in the service department resolved my check engine light issue in a professional manner with an exceptional turn around time! Great employees and great service resolved my check engine light issue in a professional manner with an exceptional turn around time! Great employees and great service More

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Nice service! People are very accomodating! I will keep coming back. I bring my teuck to this place for service People are very accomodating! I will keep coming back. I bring my teuck to this place for service More

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Great service 👍 I would highly recommend the dealership 😊 I will be back for any other repairs ! 😊 I will be back for any other repairs ! More

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Steve the man who got me signed in was absolutely great. The guy who gave the courtesy ride was also great. The work is good so far but I haven’t gotten to get it on the road to test yet. Not the guys fault The guy who gave the courtesy ride was also great. The work is good so far but I haven’t gotten to get it on the road to test yet. Not the guys fault but the cost is so high I wonder if there’s a way to get that down. I had a coupon but even with that it was over $750.00. More

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This place is great and the best place to get a car from go get you a car here they are very nice people and the prices is very good go get you a car here they are very nice people and the prices is very good More

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Brought our Jeep Compass in for window tinting. Todd was very friendly and professional. He even cleaned our car afterwords as the detailer was off for the day. Todd was very friendly and professional. He even cleaned our car afterwords as the detailer was off for the day. More

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I have always had good service from this dealership. . My experience with them has been timely and up front. . My experience with them has been timely and up front. More

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If you see a sudden flood of generic 5-star reviews, be warned: this dealership appears to be burying valid safety complaints. We trusted this service department with our 2023 Pacifica Hybrid right before warned: this dealership appears to be burying valid safety complaints. We trusted this service department with our 2023 Pacifica Hybrid right before a major cross-country family move. Throughout 2025, my wife called three separate times to report a check engine light that would cycle on and off. Each time, the service team dismissed her over the phone as a "system glitch," refused to run a scan, and sent us on our way. When I later asked why there were no notes in the system regarding her calls, their excuse was that "all three people she spoke to don't work here anymore" so they couldn't verify her story. That is not an excuse; that is a confession of a broken management system. The result of this negligence? On January 1st, the issue escalated exactly as we feared. We were left stranded on the side of the interstate with a toddler and pets, facing a "Stop Safely" shutdown thousands of miles from home. A competent dealer in Florida immediately diagnosed the issue (Code P0A43) and confirmed the transmission required a full internal rebuild. A defect that Marysville missed while the vehicle was still safe at home. Sending a family out on a cross-country drive with an unresolved EV system failure is negligent. Do not trust this dealership service department! More

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