Sales Team | Page 4

I recently had to take my jeep rubicon in for maintenance work. Todd from Rairdon took very good care of me and was exceptional with communication and showed excellent ethics when dealing with the overall si work. Todd from Rairdon took very good care of me and was exceptional with communication and showed excellent ethics when dealing with the overall situation. He helped me with getting the best deal possible, which is amazing and helped out greatly. More

Report | Print

Jamar D was amazing! I love my 2025 jeep wrangler! I got it for an amazing price! He was efficient and professional! As well as the whole team! 10/10 recommend! I love my 2025 jeep wrangler! I got it for an amazing price! He was efficient and professional! As well as the whole team! 10/10 recommend! More

Report | Print

They were very helpful and kept me updated on the progress of the warranty work being done on my truck. progress of the warranty work being done on my truck. More

Report | Print

The service department is a caring team who listens to their customers and goes the extra mile. their customers and goes the extra mile. More

Report | Print

Tony was fabulous and all of my problems with my new truck got them fixed in a timely manner. He is an asset to your company. truck got them fixed in a timely manner. He is an asset to your company. More

Report | Print

We had our engine light come on, so my husband took it to another car place to get the code info to see what was going on. My husband after he found out what was going on called the dealership and asked if w another car place to get the code info to see what was going on. My husband after he found out what was going on called the dealership and asked if we could bring the car in and told them what was going on. They said this week would be great to bring it in because their schedule was pretty open. He made the appointment for Wednesday and took a day off to help me because we have young kids. (Also his last vacation day he could take off and instead of saving this day for Christmas eve, he thought this was important since we have 4 kids and wanted us to feel safe in our car). We got there on Wednesday switched the carseats and everything then went in to tell them our car was here. Then they preceded to tell him that the appointment was for today, but that the car would not be able to be worked on till the next day and that our car wouldn't be ready for 2-3 days!!! He was shocked and asked to talk to the manager because 1. We were NEVER told it would take that long and 2. My husband took his last day of vacation off to handle this and then was told the car wasn't even going to be worked on today. 3. We have 6 people in our family I take our kids to and from school and to activities if we knew it was going to take this long we would have prepared better 4. What company makes you drop off your car the day before and doesn't tell you it won't be worked on till the next day and DOESN'T HAVE A RENTAL FOR YOU AND YOUR FAMILY! I came in after my husband asked for the manager and was so furious and then the manager told me I should have assumed it was going to take longer in case we needed a new part, when they specially told us we could come pick it up the same day! Why is it my responsibility to know the ins and outs of what's going on behind the scenes at the dealership. I dont know what parts they have or dont have. If im told that I can come get it the night of and no one tells me its going to take multiple days then im not going to assume that. We decided to call another jeep dealership and told them the situation and what happened to us. They agreed with us that they should have told us it was going to be longer. So we decided to book the appointment with them. They also told us that it would only take a couple hrs to find out the issue because it's an ODB reader and code error check. Im beyond upset (and yea I showed my anger sorry for the people who were in there) with this dealership and the fact that the manager couldn't apologize for not being honest with us and that they messed up for not telling us all the information upfront and blaming it on me because I should have asked more questions is crazy to me. I HIGHLY RECOMMEND YOU NEVER GO HERE. The general manager did offer a wagoneer after I made a scene, but because they lied just to get the job and the way the management team handle it, we made the choice to go somewhere else and after reading the Yelp reviews as well I'm glad we did. More

Report | Print

A understanding of the that needed to be done dealing with my warranty and also staying in contact threwout with my warranty and also staying in contact threwout More

Report | Print

Service was great. Very communicative with me. Sales department stood by what they said they would do. Very communicative with me. Sales department stood by what they said they would do. More

Report | Print

Always friendly and they always do great work on my truck. Very good dealership and people truck. Very good dealership and people More

Report | Print

Tim Salerno here, leaving a message about my experience with Michael in service, at Rairdon’s Dodge in Marysville. He took very good care of me, informed me of everything that was going on and had my servi with Michael in service, at Rairdon’s Dodge in Marysville. He took very good care of me, informed me of everything that was going on and had my service completed in record time. I also have a component with my brakes that has been on order that he updated me on and advised me not to drive my vehicle long distance as I was preparing to drive my truck out of state.He was obviously a big help to me. More

Report | Print