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Sally Estrada
Sally Estrada at Sierra Honda

Sally Estrada

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
46 Reviews
5.0

46 Reviews

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46 Reviews of Sally Estrada

May 20, 2025

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Employee Rating

Service was done sooner than expected, despite the large number of cars needing to be serviced that Saturday. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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May 20, 2025

Sierra Honda responded

Caroline, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 15, 2025

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Employee Rating

Kevin is really good. I can always rest easy knowing he does his best when fixing my car. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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May 15, 2025

Sierra Honda responded

Caroline, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

April 27, 2025

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Employee Rating

Good people, good service, my vehicle is running like new.what else can ask for thank you More

by LEOBARAJAS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Apr 28, 2025

Sierra Honda responded

We're really pleased the Sierra Honda team continues to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Leo!

April 19, 2025

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Employee Rating

Great service and Robert was amazing, very helpful and knowledgeable. He kept us in the loop the whole time. More

by susierodriguez_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with Robert's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

April 04, 2025

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Employee Rating

You guys are the Best of the best! Thank you for taking care of my car. John,Dalton and the rest of the staff were very accommodating. More

by PRESZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez , John and Dalton

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Apr 08, 2025

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 08, 2025

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Employee Rating

The service representative is Friendly,motivation,efficiency and accurate on estimated time. Also there has very tasty coffee. More

by TOMHSU16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Mar 10, 2025

Sierra Honda responded

Tom, we're glad you enjoyed some excellent service as well as our good coffee during your visit! It is our priority to ensure accuracy, convenience, and comfort when you place your trust in our team. Safe travels until we see you again!

February 13, 2025

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Employee Rating

Fast for what needed to be done! Thank you very much - see you next time bye! More

by DMWINNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Feb 14, 2025

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient service team. We wish you pleasant travels until we may be of service to you again!

January 31, 2025

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Employee Rating

Great service! It was a busy Saturday but the staff was able to keep me in the loop and provide effective communication as to what was being done on my vehicle. More

by ANTIGCHARLES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Jan 31, 2025

Sierra Honda responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team kept you in the loop and provided you with effective communication on what was being done on your vehicle. We hope to serve you again in the future when the time comes.

January 21, 2025

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Employee Rating

I was greeted immediately upon arriving in the service drive and watched as each of my tires tread depth was checked. Overall, great service. More

by JuliusJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Jan 22, 2025

Sierra Honda responded

Thank you for sharing what made this a great service visit, Julius! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

January 03, 2025

Dealership Rating
Employee Rating

Excellent customer service Car is good, Kevin very personable and professional with excellent customer service More

by TSIGALA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Charlie Li, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Mayra Neria , Mayra Lopez

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Jan 03, 2025

Sierra Honda responded

Thank you! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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