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Sally Estrada
Sally Estrada at Sierra Honda

Sally Estrada | Page 7

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Sally Estrada

July 09, 2024

Dealership Rating
Employee Rating

I’m always very please with Kevin outstanding costumer service. Best place to go. I’m extremely happy with all the great work quality. Thank you. Thank you. More

by MMART1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Jul 10, 2024

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible and we're happy you have enjoyed working with Kevin as your service advisor. Safe travels until we see you at your next appointment!

June 11, 2024

Dealership Rating
Employee Rating

The dealership has Fast quick service and great customer service. Easy appointment reminders and booking More

by LNGUYEN8267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Jun 11, 2024

Sierra Honda responded

Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as easy and accommodating.

May 22, 2024

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Employee Rating

Service was very very helpful! They advised of a recall I was not aware and took take of it in a timely manner ! More

by Howard Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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May 22, 2024

Sierra Honda responded

Howard, thanks for taking the time to review your service experience! We're happy your visit was handled with great care and you were safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

May 18, 2024

Dealership Rating
Employee Rating

Great dealership wonderful staff they are very attentive and helpful and make sure you are taken care of More

by JNARANJO925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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May 21, 2024

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

October 30, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for 20 years. I have always been pleased. I bought here and have always gone here for everything. More

by photobit2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez , Tina Ming

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Oct 31, 2023

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so happy our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

July 13, 2023

Dealership Rating
Employee Rating

Always great friendly 5 star service. Very efficient when I’m in a hurry also More

by volcomdude08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez , Tina Ming

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Jul 13, 2023

Sierra Honda responded

Hi, Volcomdude! Thank you for letting us know our service team continues to exceed your expectations. It's our pleasure to make your visits valuable and convenient. We hope you'll continue to choose Sierra Honda for your automotive needs for years to come!

May 24, 2023

Dealership Rating
Employee Rating

Quick to get me serviced but still able to be friendly and courteous. Offered Lyft ride because service was going to take longer than I expected. More

by alexiscamins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ming

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May 25, 2023

Sierra Honda responded

Thank you for stopping by to let us know how happy you were with the convenience of this service visit! It is our ultimate goal to ensure pleasant, stress-free experiences at our dealership, and we're glad our team made that happen for you. Please come see us again some day!

December 05, 2022

Dealership Rating
Employee Rating

I came in for routine maintenance and Kevin Eng was my service advisor. He was super helpful, friendly and professional. 10/10 would recommend More

by Hanwon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Adam Lopez, Stephanie Sanchez

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Dec 05, 2022

Sierra Honda responded

Thanks for the 10/10 for Kevin! It's super important to us that our guests are treated to attentive, pleasant service, so we're very happy that is exactly what Kevin provided for you. Please don't hesitate to give us a call if we may serve you again!

November 26, 2022

Dealership Rating
Employee Rating

Great customer service wonderful support from all staff members. Lilly Sandoval was terrific super person. More

by Rholguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado , Lilly Sandoval-5 stars

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Nov 30, 2022

Sierra Honda responded

Hey, that's great news! Thank you for letting us know how wonderful your experience was with Iliana. We're glad everyone provided you with a supportive, welcoming atmosphere at the dealership. Please give us a call if we may ever assist you with your automotive needs again. It would be our pleasure!

August 18, 2022

Dealership Rating
Employee Rating

For my first visit to the service dept for the A1 service on my 2022 Civic my experience was great. I received Excellent customer service, an expeditious appointment, and a fair price. More

by dooplawnshay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 18, 2022

Sierra Honda responded

Thank you for sharing this positive review! We are so glad that we had the opportunity to work with you! Offering top-notch service and deals is always our goal, and we will surely provide you with nothing less in the future!

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