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Salvador Lopez
Salvador Lopez at Braman BMW Miami

Salvador Lopez | Page 11

Service

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.5
171 Reviews
4.5

171 Reviews

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171 Reviews of Salvador Lopez

October 11, 2025

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Employee Rating

Very good service and staff willing to help me decide on what to do with maintaining my car More

by STAKISH52
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Service Time
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Recommend Dealer
Yes
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Oct 11, 2025

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 11, 2025

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Los mejores , súper atentos y muy serviciales, el muchacho q me atendió lo recomendó muchísimo , gracias por todo More

by MAIDELYS100
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Recommend Dealer
Yes
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Oct 11, 2025

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 08, 2025

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Not many people you can speak to on the outside, no one speaks English which can be a little aggravating. The service times are terribly long.. but I guess they have many cars to service. Service advisor c More

by tawannadurosier
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Braman BMW Miami responded

We're sorry to hear about your experience and will share your comments with the team. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 08, 2025

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The service was good, but the communication was lacking. Initially, they gave me a 3-hour estimate, but it took almost 5. Only when I asked did they inform me the service had already been completed - meanin More

by GILSONHDMOURA
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Recommend Dealer
Yes
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Oct 09, 2025

Braman BMW Miami responded

We are very happy to have provided you with efficient service and apologize for the lack of communication. We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 05, 2025

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Employee Rating

Excellent my advice is really good! And they have great costumer services ! Thank you for everything More

by CJ_PRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez, Carlos Hernandez , Neikeends Betancourt, Alex

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Oct 06, 2025

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 05, 2025

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Great service! Immediately wait on you and get you on your way. Communicate well with texts and calls to let you know what’s happening with your vehicle. Highly rec More

by MPITZ
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Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 04, 2025

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One star because the service is amazing but the prices for out of pocket customers are ridiculous More

by PLANETGROOVE
Recommend Dealer
No

Other Employees Tagged: None of these

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Oct 08, 2025

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

September 28, 2025

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I recommend that service department, very professional and excellent service provided, they were able to clear explain the repair process that will be done , and also explain that I will be accommodate my More

by SALINASK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2025

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 25, 2025

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Excellent, expedient service. I was able to get a loaner right away and my service rep is excellent. More

by MARIE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando Garcia

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Sep 26, 2025

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 25, 2025

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At times it was hard to get an answer from the service provider on the status of my vehicle. More

by ANTONADDERLY2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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