Salvador Lopez
Salvador Lopez at Braman BMW Miami

Salvador Lopez | Page 15

Service

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.5
171 Reviews
4.5

171 Reviews

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171 Reviews of Salvador Lopez

July 16, 2025

Dealership Rating
Employee Rating

Total scam. The service tried to charge me for items that were not even need of repair! Wanted more than $7000! I took it to legitimate service and paid 1000. Do More

by LakJak20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 19, 2025

Braman BMW Miami responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 12, 2025

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Employee Rating

I have been going here for over a year with no major issues. I take my vehicle in this last time on a Saturday and they show me the vehicle on video explaining everything but in the front wear I have be More

by CLARKAM815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2025

Braman BMW Miami responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 11, 2025

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Service no good! Price too expensive! Service time too long! My appointment at seven in the morning and I spent five hour for waiting to pick up my car! They’re telli More

by chung yi
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 14, 2025

Braman BMW Miami responded

Chung, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 07, 2025

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It is the worst service center l have ever visited. They are very good for selling cars but for subsequent service the rating is zero. I would never buy a BMW car again, just to avoid having the servic More

by jumareco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 10, 2025

Braman BMW Miami responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

July 06, 2025

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Employee Rating

Team has been great, especially Holly and customer service. Downside is Car has not been able to be fixed. More

by FDCASA1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez

Jul 06, 2025

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 05, 2025

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Employee Rating

I’ve been a customer of Braman BMW for well over a decade. Their service is good, they try to improve every time which is great and their mechanical team is certified and very thorough. there is thoug More

by DRHQ
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Velasco , Ben Ferrer

Jul 06, 2025

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 04, 2025

Dealership Rating
Employee Rating

Excellent service, fast and clear. They explained the repairs to be done. Excellent service always More

by UNIDONIS
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 04, 2025

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Employee Rating

Service was professional, on time and reasonably priced. Car rental process was easy and fast More

by SAUL4
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Recommend Dealer
Yes
Jul 05, 2025

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 04, 2025

Dealership Rating
Employee Rating

Always great service . They make sure i am taken care of and my car is washed More

by YANNICKVAUGHAN
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Recommend Dealer
Yes
Jul 04, 2025

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

July 03, 2025

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Employee Rating

I'm very happy with my service's advisor, Bizmark! He makes sure I get in and out of the dealership quickly, so I am happy! :) More

by MDADULLAH
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Recommend Dealer
Yes
Jul 03, 2025

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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