Dealer Reviews
Cars for Sale
Dealer Log In
Salvador Mercado
Salvador Mercado | Page 5
Senior Client Advisor - Hablo Español
Southwest Kia - Dallas
39650 Lyndon B Johnson Fwy
Dallas, TX 75237
101 Reviews
I’m Salvador Mercado, a seasoned Client Advisor at Southwest Kia Dallas with over 20 years of experience representing the Kia brand. Born and raised in Arlington, Texas, I bring a deep sense of community pride and a commitment to delivering an honest, attentive, and stress-free car-buying experience to every guest. With a strong knowledge of both new and pre-owned vehicles, I focus on understanding your unique needs and guiding you toward the best solution—without the pressure. My approach is rooted in sincerity, patience, and the belief that every customer deserves to be treated like family. Outside of work, I’m a proud husband, family man, and lifelong fan of the Dallas Cowboys, Mavericks, and Texas Rangers. Whether you’re a first-time buyer or returning for your next vehicle, I’m here to make sure your experience is one you’ll feel good about long after you leave the lot. Let’s find the vehicle that’s right for you—and make your visit truly worth it.
Read moreLanguages Spoken
English
Spanish
101 Reviews
Write a Review
101 Reviews of Salvador Mercado
October 24, 2022
Salvador Mercado, our salesman was great. However, we purchased our 2022 Kia Sorento on August 9, and as of today, October 24, we still haven’t received our plates. The temporary tag expire However, we purchased our 2022 Kia Sorento on August 9, and as of today, October 24, we still haven’t received our plates. The temporary tag expired on October 8. I have left 4 messages for Scott Clark (Finance manager) and he has yet to return my call. I have tried to reach Kevin Baker (General manager) two times and he refuses to take my call) I talked with Dept of Motor Vehicles who have no record of receiving paperwork. DMV said we should have received our plates by now. It’s been 76 days since we purchased the vehicle. Southwest KIA management offers poor/no communication with customers and we would not recommend this dealership to anyone. UPDATE: Salvador Mercado called back and is issuing us a 30 day temporary tag which he will FedEx to us. Hopefully within 30 days, our license plates will be received. More
by RJS
Other Employees Tagged: Scott Clark , Kevin Baker
September 25, 2022
I took my Kia Stinger GT in for some maintenance work. They did a great job in a timely manner. Everyone in the service drive is very friendly and helpful. Especially the service drive manager Jake. I rea They did a great job in a timely manner. Everyone in the service drive is very friendly and helpful. Especially the service drive manager Jake. I really appreciate this dealership. More
by baronperry80
Other Employees Tagged: Jake
August 14, 2022
Customer friendly Wait time was very minimal Quick on customer needs Salesperson is very friendly customer needs Salesperson is very friendly More
by Bpmunden
Other Employees Tagged: Scott Clark
July 31, 2022
I had an excellent experience with Salvador and the entire staff. I was having hard time finding my dream car, Salvador made sure to keep me at the top of his call back list when cars came in that he t entire staff. I was having hard time finding my dream car, Salvador made sure to keep me at the top of his call back list when cars came in that he thought might interest me. There ended up being a BIG mixup, but they stepped in and made it right. More
by Donna Pearson
Other Employees Tagged: Constantine Boury, Jonathan Smith
July 21, 2022
Upbeat, positive, and fantastic atmosphere to buy a vehicle! Great customer service and really cares about getting what the customer wants and needs! vehicle! Great customer service and really cares about getting what the customer wants and needs! More
by Chastin S.
Other Employees Tagged: Ash
May 23, 2022
Great experience. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. More
by cswike+kiareview
Other Employees Tagged: Scott Clark , Jonathan Smith
April 16, 2022
Extremely friendly and courteous team. Sales rep Salvador was great and kept us in the loop with updates on our vehicle’s build progress and delivery. Sales rep Salvador was great and kept us in the loop with updates on our vehicle’s build progress and delivery. More
by Fangd16
Other Employees Tagged: Amer Husseini , Jonathan Smith
March 28, 2022
Everything was great . very kind , Great customer service, friendly, They were awesome from the time we walked in unto the time we drove off. very kind , Great customer service, friendly, They were awesome from the time we walked in unto the time we drove off. More
by TERRYWHITE28
Verified CustomerOther Employees Tagged: Constantine Boury
