Salvador Mercado | Page 7

Excellent customer service They helped with anything that I needed and answered any questions that i had. They showed us about 5 cars or so and made sure I got the one I wanted. They helped with anything that I needed and answered any questions that i had. They showed us about 5 cars or so and made sure I got the one I wanted. More

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This is my 3rd vehicle from Southwest Kia! I have been a Southwest Kia customer for many years. I love the new layout of the dealership. My sales person always makes me feel that I am importan I have been a Southwest Kia customer for many years. I love the new layout of the dealership. My sales person always makes me feel that I am important. Of course, the length of time it took to work a deal was longer than I anticipated but it was well worth every minute spent. More

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So far everything has been great. After I determine if there is a problem with the car I will be able to review the service department. I have not dealt with yet. Everything and eve After I determine if there is a problem with the car I will be able to review the service department. I have not dealt with yet. Everything and everyone that helped us was great. This is the second time I bought a car from your dealership. So I am hoping the service center is good also. My Spectra never had to go back for any reason. Never had anything replaced until after 142000 miles... so if this one is half that good I will be happy; More

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Fun and eazy I was treated very well and the staff was friendly. I got the care I wanted and was very happy with how everything was handled from beginning to end. I was treated very well and the staff was friendly. I got the care I wanted and was very happy with how everything was handled from beginning to end. More

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Very comfortable, stressfree Salvador Mercado and William Nevels very nice down to earth personable people. Made me feel comfortable ,cared for, they were understanding and know t Salvador Mercado and William Nevels very nice down to earth personable people. Made me feel comfortable ,cared for, they were understanding and know their stuff Like nobody's business. Great experience. Very easy process. More

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Enjoyable car buying experience Very patient and friendly service. Discussed many options and had the car ready to look at when we got there. Thank you guys, so much Very patient and friendly service. Discussed many options and had the car ready to look at when we got there. Thank you guys, so much More

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More than just a dealer. I don't even know how to express my gratitude. I went to the Dallas Southwest Kia location to trade in my 2011 SX Turbo for a 2015 K900 that was only I don't even know how to express my gratitude. I went to the Dallas Southwest Kia location to trade in my 2011 SX Turbo for a 2015 K900 that was only $26k and some change. Antonio, Johnathan, Stan, Scott, and Mike were more than helpful. Once I bought it, as soon as I drove off the lot my realtor called me freaking out because we are closing on a home that following week and that I cannot make any purchases. Immediately my heart dropped. I retyrned immediately and broke down in front of Mike and Antonio because I know the rules. They were more empathetic than I expected and you could tell they felt my pain. I explained the situation and asked for their help and they let me cancel straight up because I've been a long time customer. I've never been more scared then more relieved in my life. Like I said. They are more than a dealer. They are a people company and you can honestly tell that they sincerely care about you. I will be back and bring customers your way!!!! More

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Great first time buyer experience!! This is a great dealership. Clarissa was helpful through the application process and Salvador was very informative. They made my first car buying expe This is a great dealership. Clarissa was helpful through the application process and Salvador was very informative. They made my first car buying experience great. More

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Everything went perfectly!From the moment I walked in the door to the final purchase, they were never pushy and always friendly. Cecil, Terry, and of course, Salvador made it a wonderful buying experience. door to the final purchase, they were never pushy and always friendly. Cecil, Terry, and of course, Salvador made it a wonderful buying experience. More

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Salvador and the Finance Team were awesome. Very friendly and did not push us into the vehicle. We were treated with respect and fairness and they got us into the vehicle that we wanted with no problems. I w and did not push us into the vehicle. We were treated with respect and fairness and they got us into the vehicle that we wanted with no problems. I would recommend this dealer to anyone because you will leave there satisfied with your purchase and the way it was handled....GREAT CUSTOMER SERVICE!!! :) More

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