Salvatore Sinardi Jr. | Page 24

Service for FIAT 500 Abarth Thank you Sal for helping us on our first visit to Danbury FIAT for servicing. We purchased our FIAT at a dealer that closed. Then lost our second F Thank you Sal for helping us on our first visit to Danbury FIAT for servicing. We purchased our FIAT at a dealer that closed. Then lost our second FIAT dealer (for servicing). You were wonderful. Very helpful. Then entire experience from start to finish gives us confidence in the quality, courtesy and efficiency of Danbury FIAT. We love our FIAT 500 Abarth, the most understated, incredibly engineered and remarkable car. (We have also owner Ferrari's.) We are so happy to now have a great place to go for servicing. Thank you again. More

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Horrible service experience! DON'T USE THIS DEALER! I wish that I could give the service department here zero stars but it requires at least one. I took my FIAT in for a 90k service and to fix a warnin I wish that I could give the service department here zero stars but it requires at least one. I took my FIAT in for a 90k service and to fix a warning light that I was getting about tire pressure monitoring being unavailable. First, my appointment was 10 days out because I needed a loaner. They called me the day before to tell me that I wasn't going to get a loaner, no apology, just notification. I made alternate arrangements and kept the appointment. To make a long story short, they couldn't complete the service on the day promised and took until after 5:00 the following day to finish; two days to complete routine, scheduled maintenance. At no point did they call and give me a status, I had to call repeatedly to ask for updates. They also charged me double my expectations by loading extra work into the job, my 90k service cost $1000! When I left the lot though, at least I didn't get that tire pressure warning light. It has, however, happened every single time that I've started my car since! This was the second time that it was in for service for this problem and they're 0 for 2. I feel so ripped off! I will never, ever go to this dealer again under any circumstances. They're overly expensive ($125 hourly rate for a mechanic who can't fix a warning light), they don't communicate status at all, they can't complete work on time, and they don't complete the work that they promise. Couldn't possibly be worse, stay away! More

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Oil Change Tire Rotation Another excellent service experience. I usually deal with Ed Roberts who is fantastic but this time I had the pleasure of meeting Sal Sinardi who prov Another excellent service experience. I usually deal with Ed Roberts who is fantastic but this time I had the pleasure of meeting Sal Sinardi who provided excellent, friendly and knowledgeable service. The service was done in a timely manner and my SRT was returned in perfect order. More

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Great customer service. Everyone very friendly and professi I didn’t have to wait to be greeted by a friendly person. Everyone was so friendly and professional. Sal took great care of me and then a woman in s I didn’t have to wait to be greeted by a friendly person. Everyone was so friendly and professional. Sal took great care of me and then a woman in scheduling service also was very professional and friendly. I was also Happy that the cost of the service was very fair. Great job to all. More

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One day Had a tailgate that kept opening while driving. Fixed it fast, next day. One negative, told me they would call when done. No one ever did. I called ju Had a tailgate that kept opening while driving. Fixed it fast, next day. One negative, told me they would call when done. No one ever did. I called just before closing and they said it was all set. More

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Great service I have always been able to get right in and out when I come to Danbury Jeep for service. Always very professional and keep me informed. I have always been able to get right in and out when I come to Danbury Jeep for service. Always very professional and keep me informed. More

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