Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 19

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
482 Reviews
4.7

482 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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482 Reviews of Sam Chau

March 18, 2024

Dealership Rating
Employee Rating

Nick made this long-distance transaction a pleasure. He picked me up at the airport and had me on my way home. More

by tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Dallos

Mar 18, 2024

Westside Lexus responded

Tonya, we're delighted to know that Nick made your long-distance transaction smooth and enjoyable at Westside Lexus. Safe travels in your new car!

March 15, 2024

Dealership Rating
Employee Rating

I previously responded by request and gave an excellent to Mr. Byers from beginning to end. More

by jdrutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Charli Byers

Mar 18, 2024

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are so glad that Mr. Byers was excellent from start to finish. Have a great day!

March 14, 2024

Dealership Rating
Employee Rating

Everything a car shopper could ask for. Great inventory, kind, helpful, knowledgeable salespeople and an atmosphere that makes one feel comfortable that they have made the right decision. More

by barbooz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon, Alex Owens

Mar 14, 2024

Westside Lexus responded

We're delighted to know you had such a positive experience at Westside Lexus! Our team works hard to provide an inviting atmosphere and knowledgeable service. Thanks for choosing us, we appreciate your feedback!

March 10, 2024

Dealership Rating
Employee Rating

Friendly and knowledge. Was able to get us in and out without over complicating the car buying process. More

by Tony Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Mar 11, 2024

Westside Lexus responded

Tony, we're glad to know you had a smooth and efficient car-buying experience at Westside Lexus. Thanks for the positive feedback!

March 02, 2024

Dealership Rating
Employee Rating

Very professional and easy to work with. Lauren work hard to determine our requirements and finding the right car for us. More

by dave.haynes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Mar 04, 2024

Westside Lexus responded

Dave, it's great to know Lauren was able to help find the perfect car for you at Westside Lexus. We appreciate your feedback and look forward to assisting you in the future!

March 01, 2024

Dealership Rating
Employee Rating

Great and easy process. Very transparent process. Would definitely recommend them to purchase a car. More

by Lclark3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Mar 01, 2024

Westside Lexus responded

Thank you for reviewing Westside Lexus! It was so kind of you to share your experience getting a new car. We're always here to help!

February 18, 2024

Dealership Rating
Employee Rating

Salespeople were nice. Financing person was pushy and not happy that we didn’t purchase any extra warranty items and immediately made comments. More

by namastewyze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Feb 19, 2024

Westside Lexus responded

I'm sorry to read about your experience with our financing team. We aim for a comfortable and respectful environment for all customers, so it's disappointing to learn we fell short in this instance. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

February 13, 2024

Dealership Rating
Employee Rating

5 star service from start to finish. I appreciate Ben, Tim and Sam all so very much as they made this transaction as easy and painless as possible. From paperwork to delivery of the car. More

by elle.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Ben Stephens

Feb 14, 2024

Westside Lexus responded

Elle, we're delighted to know that Ben, Tim, and Sam made your experience at Westside Lexus smooth from start to finish. We appreciate the 5-star review! Enjoy your new car!

February 11, 2024

Dealership Rating
Employee Rating

very professional friendly staff. provided lots of information and kept informed. felt well respected and not just buying a car More

by JDINKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

Feb 12, 2024

Westside Lexus responded

We're delighted to know that our team at Westside Lexus made you feel respected and well-informed throughout your car-buying process. Thanks for the positive feedback! Enjoy your new ride!

February 08, 2024

Dealership Rating
Employee Rating

I am satisfied with the quality of service and enthusiastic support of Mr. Hai Do, More

by hoadung2812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hai Do

Feb 08, 2024

Westside Lexus responded

We are pleased to hear that you are satisfied with the quality service we provide and our friendly approach! Thanks for sharing your positive feedback with us here at Westside Lexus!

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